Idiomas disponibles
Idiomas disponibles
Service
Q
WARNING!
Have your product repaired at the service
u
centre or an electrician, using only original
manufacturer parts. This will maintain the
safety of this product.
Always have a plug or power cord replaced
u
by the product manufacturer or its service
centre. This will maintain the safety of this
product.
Warranty
Q
The product has been manufactured to strict
quality guidelines and meticulously examined
before delivery. In the event of product defects
you have legal rights against the retailer of this
product. Your legal rights are not limited in any
way by our warranty detailed below.
The warranty for this product is 5 years from the
date of purchase. Should this product show any
fault in materials or manufacture within 5 years
from the date of purchase, we will repair or
replace it – at our choice – free of charge to you.
The warranty period begins on the date of
purchase. Please keep the original sales receipt
in a safe location. This document is required as
your proof of purchase. This warranty becomes
void if the product has been damaged, or used or
maintained improperly.
The warranty applies to defects in material
or manufacture. This warranty does not cover
product parts subject to normal wear, thus
possibly considered consumables (e.g. batteries)
or for damage to fragile parts, e.g. switches,
rechargeable batteries or glass parts.
The warranty for this rechargeable battery pack is
1 year from the date of purchase.
Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
Please have the till receipt and the item number
(e.g. IAN 123456) available as proof of
purchase. You will find the item number on the
type plate, an engraving on the front page of the
instructions (bottom left), or as a sticker on the rear
or bottom of the product.
If functional or other defects occur, please contact
the service department listed either by telephone
or by e-mail.
You can return a defective product to us free of
charge to the service address that will be provided
to you. Ensure that you enclose the proof of
purchase (till receipt) and information about what
the defect is and when it occurred.
Service Great Britain
Tel.: 0871 5000 720 (£ 0.10/Min.)
E-Mail: [email protected]
Service Ireland
Tel.: 1890 930 034
(0,08 EUR/Min., (peak))
(0,06 EUR/Min., (off peak))
E-Mail: [email protected]
IAN 289755
GB / IE
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