Troubleshooting tips ...
Problem
Excessive smoking during
clean cycle
Excessive smoking during
broiling
Oven door will not open
after a clean cycle
Oven not clean after a
clean cycle
flashes in the display
is on when you want to
cook
"F— and a number or
letter" flash in the display
Display goes blank
Power outage, clock
flashes
"Burning" or "oily" odor
emitting from the vent
Strong odor
Fan noise
My oven door glass
appears to be "tinted" or
have a "rainbow" color. Is
this defective?
Sometimes the oven takes
longer to preheat to the
same temperature
Oven will not work
remotely
22
Possible Cause
Excessive soil or grease.
Food too close to burner element.
Oven too hot.
Oven controls improperly set.
Oven was heavily soiled.
The self-clean cycle has been selected but
the door is not closed.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
You have a function error code.
A fuse in your home may be blown or the
circuit breaker tripped.
The clock is turned off.
Oven is in Sabbath Mode.
Power outage or surge
This is normal in a new oven and will
disappear in time.
An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
A cooling fan may automatically turn on.
a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
Cookware or food in oven
Router issues, no wireless signal, etc.
Oven is not connected.
What To Do
Press the Cancel/Off pad. Open the windows to rid
the room of smoke. Wait until the
up the excess soil and reset the clean cycle.
Allow the oven to cool below locking temperature.
See the Cleaning the Oven section.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
Close the oven door.
Press the Cancel/Off pad. Allow the oven to cool.
Press the Cancel/Off pad. Allow the oven to cool
for one hour. Put the oven back into operation.
error code repeats, call for service.
Replace the fuse or reset the circuit breaker.
See the Settings section.
See the Settings section.
reset it by pressing the Cancel/Off pad, setting the
clock and resetting any cooking function.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven
section.
This is temporary and will go away after several
uses or a self-clean cycle.
This is normal. The cooling fan will turn on to cool
the oven is turned off.
may see this tint or rainbow color.
The cookware or food in the oven will cause the
oven to take longer to preheat. Remove items to
reduce preheat time.
Adding more racks to the oven will cause the oven
to take longer to preheat. Remove some racks.
The different cooking modes use different preheat
methods to heat the oven for the specific cooking
mode. Some modes will take longer than others
(i.e. convection bake multi).
For assistance with oven wireless network
connectivity, please call 800.220.6899.
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