Idiomas disponibles
Idiomas disponibles
12. Troubleshooting
Fault when opening
• Acoustic signal is heard
2x
• Red LED flashes 2x
LED does not change
from red to green.
Access point does not
open.
No LED indication, regular
or irregular acoustic
signal.
The clock continues to run for up to 6 days after a power failure. However, the time should then
be checked and reset if necessary using the MDU 110 mobile data transfer unit.
The locking authorisations for the user keys are also retained after a power failure and do not
have to be reset.
If the faults cannot be remedied, contact your responsible DIALOCK technician or visit
www.hafele.com.
13. Reset
A reset is required for maintenance purposes or for remedying faults.
There are two reset options:
• Simple reset,
• complete reset.
A reset can only be carried out with the MDU 110 mobile data transfer unit
110 operating instructions .
If you have any questions concerning the MDU 110, please contact your responsible
DIALOCK technician or visit www.hafele.com.
In the case of products with this marking, a complete reset can be carried out with the
Häfele My Dialock Manager app.
If you have any questions concerning the Häfele My Dialock Manager app, please
contact your responsible Dialock technician.
Possible cause
• User key is not authorised.
• Distance between user key
and antenna too great.
• User key is not authorised.
• User key is not authorised.
• Locking element defective.
• Loose cable connection.
• No or irregular voltage
supply.
• Loose cable connection.
• Reader defective
Remedy
• Program the user key.
8. Programming user keys, page 50
• Observe the maximum distance of
25 mm between the user key and
antenna.
• Program the user key.
8. Programming user keys, page 50
• Program the user key.
8. Programming user keys, page 50
• Check locking element.
• Check lead connections.
• Check voltage supply.
• Check power supply unit for function.
• Check the cable connection.
• Check the reader and replace if
necessary
MDU
59
