Malfunction
1. The pump is not dis-
1.
charging any liquid, the
motor is not running.
2.
3.
4.
5.
6.
2. The motor is running,
1.
but the pump is not dis-
charging any liquid.
2.
3.
4.
3. The pump stops after a
1.
short time of operation
because the thermal
motor protection feature
has triggered.
2.
3.
4.
4. The pump stops be-
1. Refer to section 2.2. + 2.3.
cause the anti-dry-
running feature is acti-
vated (red "Fehler" (Er-
ror) indicator lights up).
5. The pump cuts in and
1.
out too frequently.
2.
6. The pump does not cut
1.
out.
2.
7. The pump does not
1.
reach the desired pres-
sure.
2.
3.
Possible Cause
No current.
Thermal motor protection feature has triggered.
The capacitor is defective.
The motor shaft is jamming.
The electronic pump control is defective.
The anti-dry-running feature is activated (red
"Fehler" (Error) indicator lights up).
The pump housing is not filled with liquid.
Air penetrates into the intake line.
Suction height and/or discharge height too great.
The difference in height between the pump and
the point of withdrawal, limited to max. 16 m by
the pre-set value (Cut In pressure 1,6 bar), has
been exceeded.
The electrical supply does not correspond to the
information given on the type plate.
Pump or intake line are blocked by solids.
Liquid is too viscous.
Temperature of liquid or environment is too high.
Permanent loss of very small quantities of liquid
(e.g. dripping water tap, leaking hoses or connect-
ing elements).
Electronic pump control is defective.
Permanent loss of large quantities of liquid.
Electronic pump control is defective.
Large suction height, see also 2.2
Refer to section 2.2.
Worn pump wheel.
Elimination
1.
Please use a device complying with GS (German
technical supervisory authority) to check for the
presence of voltage (safety information to be ob-
served!). Please verify the correct position of the
plug.
2.
Separate the pump from the electrical mains, allow
the system to cool down, eliminate cause.
3.
Please contact the customer service department.
4.
Check the cause; eliminate the reason for the jam-
ming of the pump.
5.
Please contact the customer service department.
6.
Refer to section 2.2 and 2.3
1.
Fill the pump housing with liquid (please refer to
"Putting into operation" section).
2.
Check to make sure that:
a)
the connection points of the intake line are tight;
b)
the inlet opening of the intake line including the
check valve (non-return valve) are immersed into the
liquids being discharged;
c)
the check valve (non-return valve) with the filter is
tight and not jammed;
d)
no siphons (i.e. permanently liquid-filled loops),
kinks, counter-slopes or narrow spots are present
along the intake lines.
3.
Change the arrangement of the installation so that
the suction height and/or discharge height will not
exceed the max. value.
4.
The switch-on pressure of the electronic pump con-
trol is to be increased., see chapter 8.4.
1.
Please use a device complying with GS (German
technical supervisory authority) to check the voltage
of the lines of the connection cord (safety infor-
mation to be observed!).
2.
Remove possible congestion.
3.
Pump may not be suitable for this liquid. If feasible,
the liquid should be thinned.
4.
Make sure that the temperature of the liquid being
pumped and the environment do not exceed the
max. admissible values.
1. Refer to section 2.2. + 2.3.
1.
Eliminate leakages.
2.
Please contact the customer service department.
1.
Eliminate leakages.
2.
Please contact the customer service department.
1.
It must be considered that the given suction height
have to be deducted from the max. reachable deliv-
ery height.
Refer to section 2.2.
2.
Please contact the customer service department.
3.
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