Warranty And Warranty Conditions; General Provisions; Warranty Period; Exclusions From The Warranty - Milestone Projecta Manual Del Usuario

8 Warranty and warranty conditions

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8.1 General provisions

• These warranty conditions are valid in the countries of the European Community
for 2 years from the date of purchase of the product.
• The invoice is valid as proof of the buyer's right to claim guarantee. A guarantee
period of 2 years from the date of invoice is also valid in all other countries.
• These provisions are not intended to replace national laws, but exclusively as a
supplement to them.

8.2 Warranty period

• Projecta provides a limited 5 year warranty on the Elpro Concept range and a
limited 2 year warranty on all other products.
• A warranty period of 5 years is applicable to the tubular motors of the
electrically driven projection screens.

8.3 Exclusions from the warranty

Every effort is made to ensure that your new Projecta projection screen remains
trouble free. Of course, some items are beyond Projecta's control and are not
covered by this warranty. To the maximum extent permitted by applicable law, the
following items are not covered by this warranty:
• Damage as a result of transport, falls or blows during transport, or shipping after
purchase.
• The costs of the return transport as a result of the guarantee claim.
• Small scratches, marks, slight surface curvature of other minor imperfections in
the fabric.
• Defects or damage which have arisen as a result of improper, use, misuse or use
by unauthorized persons, or due to the failure to follow indications from these
instructions for use.
• Damage or defects resulting from inadequate installation / mounting of the
projection screen to the wall or ceiling.
• Damage or defects resulting from electrical connections made for the projection
screens which were not in accordance with the instructions for use.
• Normal wear and tear (e.g., natural fading, etc).
• Discoloration of the projection screen surface, resulting from use in rooms with
considerable atmospheric pollution. For example dusty rooms and/or rooms in
which smoking is permitted.
• Damage, discoloration of the lacquer or the projection screen surface corrosion
resulting from exposure to humidity or a corrosive environment.
• Damage or defects as a result of vandalism, fire, earthquakes, floods or other
natural disaster, war or armed conflicts.
• Damage or defects which have arisen as a result of the use of the projection
screen in installations or operating systems other than those accessories which
are supplied with the projection screen.
• Damage or defects resulting from the application of non-original parts repairs
performed by third parties.
• Failures due to product modifications.
• Liquid infiltration other than as a result of a defect in manufacturing or materials.
• Incidental and consequential damage.
• Any cost associated with the use of installation materials such as scaffolding or lifts.
• Mold and mildew due to improper (maintaining) household humidity levels.