SYMPTOM
POSSIBLE CAUSE
Light will not
1. Light switch is turned off.
come on.
2. Bulb is loose or burned out.
3. Fuse is blown or circuit breaker
is turned off.
4. Daylight turn-off is in effect (re-
check after dark).
5. Incorrect circuit wiring, if this is
a new installation.
Light comes on
1. Sensor may be installed in a
in daylight.
relatively dark location.
2. Sensor is in Test. (Set control
switch to an ON-TIME position.)
Light comes on
1. Sensor may be sensing small
for no apparent
animals or automobile traffic.
reason.
(Reduce sensitivity.)
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.
com. If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 8:00 AM to
5:00 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045
Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of
Purchase, and Place of Purchase.
Please keep your dated sales receipt, it is required for all warranty requests.
TROUBLESHOOTING GUIDE
TECHNICAL SERVICE
product to store.
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SYMPTOM
POSSIBLE CAUSE
Light stays on
1. There is a heat source like an
continuously.
2. Light control is in Manual Mode.
3. Light control is in D
4. Sensitivity is set too high. (Reduce
Light flashes on
1. Sensor is in the Test mode. (While
and off.
Light does not
1. Nearby large, light-colored objects
stay on in Man-
ual mode.
6
air vent, dryer vent, or brightly-
painted, heat-reflective surface in
the coverage area. (Install shield
on sensor in the direction of heat
source.)
(Switch to Auto.)
ual
mode.
sensitivity.)
in TEST mode, light only stays on
for 5 seconds.)
reflecting light may trigger the
shut-off feature. Do not point other
lights at the sensor.
200067-03
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