Troubleshooting - ABB PowerValue 11 RT Guía Rápida

Troubleshooting

Alarm and events indicate warnings and notify of errors or potential failures in the
system. The output of the UPS is not necessarily affected in case of an alarm but
taking the correct actions may prevent loss of power to the load. If the UPS system
does not operate correctly, attempt to solve the problem using the table below.
Problem
No indication, no warning
tone even though system
is connected to mains
power supply
Emergency supply period
shorter than nominal value
Fan fail
Alarm Code: 84
Battery over voltage
Alarm Code:16
Battery low
Alarm Code:12
Charge fail
Alarm Code:15
Inverter temperature high
Alarm Code:86
Ambient temperature high
Alarm Code:82
Battery open
Alarm Code:11
Service Battery
Alarm Code:13
Overload
Alarm Code: 41/42/43
Site fail
Alarm Code:04
Possible cause
No input voltage
Batteries not fully
charged / batteries with
defect
Fan abnormal
Battery is overcharged
Battery voltage is low
The charge is broken
Inside temperature of
the UPS is too high
The ambient
temperature is too high
Battery pack is not
connected correctly
Battery may need to be
replaced
Overload
Phase and neutral
conductor at input of
UPS system are
reversed
Remedy
Check building wiring socket outlet and
input cable.
Charge the batteries for at least 5 - 8
hours and then check capacity. If the
problem persists, consult your supplier.
Check if the fan is running
Stop charging to battery automatically, and
after the battery voltage is normal and the
mains is normal, charge automatically
again.
If audible alarm sounds every second, the
battery is almost empty.
Notify dealer.
Check the ventilation of the UPS, check
the ambient temperature.
Check the environment ventilation.
Check if the battery bank is connected to
the UPS. Check if the battery breaker is
turned on.
Consult dealer
Check the loads and remove some non-
critical loads. Check whether some loads
have failures.
Rotate mains power socket by 180° or
connect UPS system.
Quick guide | PowerValue 11 RT 1-3 kVA 19
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