22
Alarm or Event
Parallel system battery
status
Fault (Red) LED is flash
1 beep every 1 second
Code: A0E6
Line input different
Fault (Red) LED is flash
1 beep every 1 second
Code: A0E7
Power strategy different
Fault (Red) LED is flash
1 beep every 1 second
Code: A0E9
Rate power different
Fault (Red) LED is flash
1 beep every 1 second
Code: A0EA
HE in parallel
Fault (Red) LED is flash
1 beep every 1 second
Code: A0EB
Always have the following
information available when calling
the after-sales service department:
1. Model number and serial number
2. Date on which the problem
occurred
3. LCD/LED display information and
buzzer alarm status
4. Mains power condition, load type
and capacity, environment
temperature and ventilation
condition
5. Information on external battery
pack (battery capacity, quantity).
P O W E R VA L U E 1 1 R T G 2 6 - 1 0 K VA Q U I C K G U I D E
Possible cause
UPS1 connect battery, UPS2
without battery.
Parallel system, UPS1 line ok,
UPS2 line loss.
Parallel system, UPS mode
(normal, converter, HE)
different.
Parallel system rated power
different.
Parallel system, UPS mode
set as HE
Remedy
Check battery connect
status.
Check the line input.
Check UPS OP mode, keep OP
mode be the same.
Rated power different, not
allowed to turn on UPS. Keep
rated power the same.
HE not allowed in parallel
system, change UPS mode.
Silencing the alarm
Press the ESC (Escape) button on the
front panel display for 3 seconds to
silence the alarm. Check the alarm
condition and perform the relevant
action to resolve the condition. If the
alarm status changes or the ESC
button is pressed for 3 seconds
again, the alarm beeps again,
overriding the previous alarm
silencing.