10. Troubleshooting
Q.My universal remote control does not work!
A.Check the AV device. If the main switch on the device is off, the universal
remote control cannot operate the device.
A.Check that the batteries are inserted correctly and that the polarity has been
observed.
A.Check that you have pressed the appropriate device button for the device.
A.Replace the batteries if the battery level is low.
Q.If there are multiple device codes listed for the brand of my AV device, how do
I select the correct device code?
A.To determine the correct device code for the AV device, test the codes one after
the other until most of the buttons work properly.
Q.My AV device only responds to some button commands.
A.Try other codes until most of the buttons work properly.
Q.The brand of my AV device is not mentioned in the code list.
A.In this case, use the manual code search (Section 5.2) or the automatic code
search (Section 5.3). During the code search, all codes for a device type are
tested across manufacturers, e.g. all codes for SAT receivers regardless of the
manufacturer.
Q.I have tried all the available codes for the brand of my AV device from the code
list, but none of the codes mentioned work.
A.In this case, use the manual code search (Section 5.2) or the automatic code
search (Section 5.3). During the code search, all codes for a device type are
tested across manufacturers, e.g. all codes for SAT receivers regardless of the
manufacturer.
11. Warranty disclaimer
Hama GmbH & Co KG assumes no liability and provides no warranty for damage
resulting from improper installation/mounting, improper use of the product or
from failure to observe the operating instructions and/or safety notes.
12. Recycling information
Note on environmental protection:
Following the implementation of European Directive 2012/19/EU and
2006/66/EU into the national legal systems, the following applies:
Electrical and electronic devices as well as batteries must not be
disposed of with household waste. Consumers are obliged by law
to return electrical and electronic devices as well as batteries to the
designated public collection points or to the point of sale at the end of their
service lives. Detailed information on this topic is de ned in the national laws
of the respective country. This presence of the above symbol on the product,
operating instructions or package indicates that the product is subject to these
regulations. By recycling, reusing the materials or other forms of utilising old
devices/batteries, you are making an important contribution to protecting our
environment.
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