General System Inspection; Maintenance Instructions; Adding Salt - Pentair RIVERSOFT Guía De Usuario

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8 .
Maintenance
MANDATORY
Cleaning and maintenance shall take place at regular intervals in order to guarantee the proper
functioning of the complete system, and be documented in the Maintenance chapter in the User Guide
document.
MANDATORY
The maintenance and service operation must be done by qualified personnel only. Failure in
respecting this may void the warranty.
8.1.

General system inspection

MANDATORY
Has to be done once a year at minimum.

8.1.1. Maintenance instructions

• Disinfect and clean the system at least once a year or if the treated water has an off-taste or an unusual odour.
8.2.

Adding salt

TIP
Scan this QR code to download the Salt Reminder application from Pentair in order to
ensure refilling the salt in the brine tank when required.
TIP
Do no fill the brine tank with too much salt if you are approaching to brine tank cleaning
date.
NOTE
The following procedure describes the steps to be performed for a Riversoft 30 system. Depending on
your softener (4, 8, 15 or 30), the steps may be slightly different but the principle remains the same.
No.
Open the softener lid (3).
A
If necessary the top protective cover (4) can be fully removed.
B
Open the salt lid (2).
C
Make sure the brine well (1) is closed by its cap.
D
Dump salt in the funnel (5) leaving the brine well (1) uncovered for a minimum of 2 cm.
E
Close the salt lid (2).
Close the softener lid (3).
F
If necessary remount the top protective cover (4).
9 .
Troubleshooting
Please follow this procedure for any technical support:
A
Collect the required information for a technical assistance request.
→ Product identification (see 2.1. Serial and safety tags location, page 5 and Original settings, page 2;
→ Error number displayed on the controller;
B
Contact your local dealer who installed this device (see contact details on last page).
→ Also call him if the water tastes salty, if the water is not softened or if there is no salt consumption.
Ref. MKT-UG-045 / A - 13.03.2020
Operation
User Guide Riversoft
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