The scope can be used in operating temperatures ranging from -25 °C
to +50 °C. However, if it has been brought indoors from cold
temperatures, do not turn it on for at least 2-3 hours. This will prevent
external optical surfaces from fogging.
Always store the unit in its carrying case in a dry, well-ventilated space.
Remove the batteries if the scope is not going to be used for an
extended period (longer than one month).
Batteries shall not be exposed to excessive heat such as sunshine, fire
or the like.
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TROUBLESHOOTING
Listed below are some potential problems that may occur when using the
scope. Carry out the recommended checks and troubleshooting steps in
the order listed. Please note that the table does not list all of the possible
problems. If the problem experienced with the scope is not listed, or if the
suggested action meant to correct it does not resolve the problem, please
contact the manufacturer.
PROBLEM
POSSIBLE CAUSE
The unit will
Batteries have been wrongly
not turn on.
installed.
Oxidized contact points in
the battery compartment
due to "leaky" batteries or
contact points becoming
exposed to a chemically
reactive solution.
The batteries are fully
exhausted.
The unit does not operate
Make sure your power
on external power supply.
supply provides output
voltage.
The image is blurry, with
Calibration is to be done.
vertical stripes and uneven
background.
The image is too dark.
Brightness or contrast level
is too low.
Poor image quality /
Problems described may arise in inclement weather
Detection range decreases.
conditions (snow, rain, fog etc.).
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CORRECTIVE ACTION
Reinstall the batteries
observing polarity.
Clean the battery
compartment, focusing on
the contacts.
Install fresh batteries.
Charge the power supply
(if required).
Do the calibration
according to section 8
"OPERATION".
Adjust brightness/contrast
by rotating the controller
(2).
PROBLEM
POSSIBLE CAUSE
No image when recording
Video output of the thermal
video signal from the
imager is disabled.
thermal imager using an
external video recorder.
No connection.
The scope cannot be started
Remote control is not activated.
with wireless remote control.
Low battery.
During observation a light or
The light or dark spot effect in the centre of the image in
a dark spot/circle sometimes
Quantum thermal imagers may appear if the objective lens is
appears in the centre of the
in unfocused position when observing objects with an even
display. Why does it
temperature background. This effect is either not present or
happen? Is it a defect?
insignificant when focusing directly on a certain object.
The spot effect is due to the constructive peculiarity of the
objective lens and is most noticeable in extreme non-
operating lens focus positions when observing objects with
uniform low temperature contrast, i.e. clear sky. This is not a
defect.
When using the scope at
Due to various thermal conductivity, objects (surrounding
negative temperatures
environment, background) under observation get warm faster
image quality is worse than
at positive temperatures, which allows higher temperature
at positive temperatures?
contrast and, thus, quality of the image produced by a thermal
imager, will be better.
At low operating temperatures objects under observation
(background) normally cool down to roughly equal
temperatures which leads to lower temperature contrast, and
to image quality (precision) degradation. This is normal for
thermal imaging devices.
Click on the link to read frequently questions on thermal vision
http://www.pulsar-nv.com/support/faq/
CORRECTIVE ACTION
Activate the video output
(see point "Selection/
Disable of video output
signal", chapter 9. MENU).
Make sure the video cable
is securely connected.
Activate the remote control
according to instructions.
Install a new CR2032
battery.
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