Troubleshooting
Question
When using the camera
The camera has no power.
Cannot power on my
camera even though
batteries are installed.
Cannot take pictures and
movies when pressing the
Shutter button.
I did not delete the picture
and movie, but cannot find
the data in the SD/MMC
card.
Cannot set the strobe to the
"Auto" mode.
Answer
The batteries may be out of power, please
change the batteries.
Make sure that the batteries are installed
correctly.
If it is idle over 3 minutes, the camera will
shut down automatically, please slide the
Lens cover to switch the camera on.
Make sure that the Lens cover is open.
The storage is full. Please free some
space of the SD/MMC card or flash
memory.
Check if the camera is under the status of
charging batteries.
Check if the SD/MMC card is set to
"protected".
If the "MEMORY ERROR" or "CARD
ERROR" message shows on the LCD
display, please set the camera to the
Setting mode and format the storage
media.
Check if your files are stored in the
camera's built-in memory. If there is a
or
icon at the top right section on the
LCD display, it means you are using the
camera with a SD/MMC card. Please
remove the card to find the data in the flash
memory. (For details, see the "Removing
the card" section on page 6)
Charging the flash strobe requires more
power of batteries. When the battery is
under the status of low power, the strobe
Auto cannot be set. Please change the
batteries.
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