Troubleshooting - Medela Symphony & Lactina Instrucciones De Uso

10. Troubleshooting

If the
Check whether electrical outlet power/battery is available.
Check that the device is switched on.
breast pump
Check whether program card is inserted correctly in the card compartment on the
is not
back of the breast pump. (Symphony
turning on
If there is Assemble the pump kit in accordance with the instructions in Section 7.
• Check whether all connections of the pump kit and breast pump are secure.
low or no
• Make sure that the breast shield forms a complete seal around the breast.
suction
• The white membrane must lie flat against the yellow valve head.
• Check that the yellow valve head and white membrane are clean
and not damaged.
• The ends of the tubing must be firmly connected to the connector and the
opening in the membrane cap. (Symphony
• The protective membrane and membrane cap should be correctly assembled
and the membrane cap must be firmly fitted to the breast pump membrane to
form a seal. (Symphony Breast Pump only)
• The protective membrane must be intact. (Symphony
• Do not kink or pinch the tubing during expression.
• All components must be completely dry.
Yellow Valve Head and White Membrane Check
• Remove and separate yellow valve head from the white membrane.
• Inspect the yellow valve head for chips or cracks. Inspect the white membrane for
holes or tears. If flawed or damaged, replace the valve and/or white membrane
prior to pumping.
• Wash yellow valve head and white membrane per Cleaning Instructions in
Sections 3-6.
• Reassemble. Make sure the white membrane lays flat on the yellow valve head,
and if it does not, replace the yellow valve head and/or white membrane prior
to pumping.
Breast Shield and Breast Shield Connector Check
• Inspect breast shield and breast shield connector to make sure there are no
cracks and they securely attach to each other.
• Make sure the breast shield forms a complete seal around the breast.
Other Checks
Inspect the following to check for damage and secure connections.
• Secure tubing adapter to the breast shield connector.
• Test vacuum. If suction is not improved, contact Medela Customer Service
at 1-800-435-8316.
• Inspect piston/cylinder and refer to piston/cylinder cleaning in Section 4.
(Lactina
Tubing Check
• If damaged replace prior to pumping.
• Inspect tubing for damage and secure connections.
• Check that the ends of the tubing are firmly connected to the connector and
the opening in the membrane cap.
• If single pumping, make sure only one membrane cap is seated.
(Symphony
• If single pumping, insert port plug into unused port.
(Lactina
Piston/Cylinder/Tubing Check (Lactina
• Make sure the ends of the tubing are fit securely into the back of the breast shield
and into the opening on the pump connector.
• Make sure the rubber seal is correctly attached onto piston.
• Make sure the piston/cylinder is correctly attached onto the pump connector
or breast shield.
• Make sure the pump connector and piston/cylinder are assembled properly
onto the Lactina.
• If single pumping, make sure the port cap is inserted into the unused opening
of cylinder holder.
Take care not to kink or pinch tubing.
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Breast Pump only)
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Breast Pump only)
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Breast Pump only)
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breast pump only)
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Breast Pump only)
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Breast Pump only)
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Breast Pump Only)
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