Troubleshooting
0 PERATlON_(continued)
TOPIC
POSSIBLE
CAUSE
SOLUTION
Refrigerator
runs too
Controls need to be adjusted.
frequently
(continued)
Door is not closing properly
See the controls section in this Use and Care Guide for
assistance in how to adjust your controls.
Refrigerator is not level. See Installing Your Refrigerator for
details on how to level your unit
Check for internal obstructions that are keeping door from
closing properly (i.e. improperly closed drawers, ice
buckets, oversized or improperly stored containers or
foodstuffs, etc.).
Check gaskets for proper seal. Clean, if necessary,
according to cleaning instructions
in this Use and Care
Guide.
ICE
Water appears
cloudy
Air or air bubbles in water.
This is normal when first using dispenser and will
disappear with use.
Particles
in water and/or ice
Carbon dust from water filter cartridge.
Initial water ejected through cartridge may contain
cubes,
harmless carbon dust flushed from cartridge. Particles are
safe for consumption.
Will disappear after the first few
uses,
Concentrations
of minerals in water will form
Particles are not harmful and naturally occur in water
particles when water becomes frozen and
supplies.
melts.
No indicator
lights are lit on
Freezer door is not closed.
Verify that freezer door is closed. Power is removed from
dispenser
the control when freezer door is opened.
Refrigerator
is not plugged in.
Plug in unit.
Fuse is blown, or circuit breaker needs to be
Replace any blown fuses. Check circuit breakers for any
reset,
tripped circuits.
Power outage has occurred.
Call local power company listing to report outage.
Neither
ice nor water is
Freezer door is not closed.
Verify that freezer door is closed. Power is removed from
dispensed
when pads are
the control when freezer door is opened.
pushed
Controls are in lock mode.
See Dispenser control instructions.
Water tank is filling.
At initial use, there is an approximate
45-second delay in
dispensing
while the internal water tank is filling.
Ice maker or ice maker-equipped
unit has
Wait 24 hours for ice production to begin and for ice maker
just recently been installed or a large amount
to restock after emptied.
of ice has just been used.
Water filter is clogged or needs to be
Change water filter.
changed.
Ice maker is not producing
Ice maker has just recently been installed or
Wait 24 hours for ice production to begin and for ice maker
enough ice or ice is
a large amount of ice has just been used.
to restock after emptied.
malformed
Water pressure is too low.
Low water pressure can cause valve to leak. Water
_ressure must be between 20 to 100 pounds per square
inch to function properly. A minimum pressure of 35
pounds per square inch is recommended
for units with
water filters.
Water filter is clogged or needs to be
Change water filter.
changed.
Ice maker is not producing
Household water supply is not reaching
Check water connection procedure in your Installing
Your
ice
water valve
Refrigerator.
Copper or plastic tubing has kinks.
Turn off water supply and remove kinks. If kinks cannot be
removed, replace tubing.
Water pressure is too low.
Water pressure must be between 20 to 100 pounds per
square inch to function properly. A minimum pressure of 35
pounds per square inch is recommended
for units with
water filters.
Check freezer temperature.
See the controls section in this Use and Care Guide for
assistance on how to adjust your controls. Freezer must be
between 0 to 2°F (-18 to -17°C) to produce ice.
Ice bin is not installed properly
See ice bin section for proper installation and alignment.