Troubleshooting; Test Light Instructions - Petsafe HDT11-13910 Instrucciones De Uso

My pet is not responding
when I press a button.
The Receiver Collar will
not turn on.
The Receiver Collar is
not responding to the
Handheld Remote.

Test Light Instructions

1. Turn the Receiver Collar on.
2. Hold the Test Light Contacts to the Contact Points.
3. Press a Stimulation Button on the Handheld Remote.
4. The Test Light will flash. Note: At higher Stimulation
Levels, the Test Light will flash brighter.
5. Turn the Receiver Collar off.
Save the Test Light for future testing.
Note: If the Test Light does not flash, recharge the
battery and re-test. If Test Light still does not flash,
contact the Customer Care Center or visit our website
at www.petsafe.net.
Important: The Test Light Tool can be used to tighten the Contact Points. This Receiver Collar has
special waterproof Contact Points that will crack if they are over-tightened. If your Contact Points
ever become loose, do not turn them any more than one-quarter turn beyond finger tight.
18

Troubleshooting

: Check to see if the Receiver Collar has been turned on.
: If your range has reduced from the first time you have used
it, please check to see if the battery is low in either the
Handheld Remote or Receiver Collar.
: Many factors can impact the range you have with the
Stubborn Dog Trainer. For a list of these factors, please refer
to "How the System Works".
: You can verify the Receiver Collar is delivering stimulation to
your pet by placing the Test Light, enclosed in your kit, on the
Receiver Collar. Please refer to the "Test Light Instructions"
section for details.
: Increase the Intensity Dial. Refer to "Find the Best Stimulation
Level For Your Pet" for more information.
: Make sure the Receiver Collar's Contact Points are placed
snugly against your pet's skin. Refer to "Fit the Receiver
Collar" for more information.
: If you notice your operating time dropping to about half
the original time, your Receiver Collar battery needs to be
replaced. Contact the Customer Care Center to purchase a
new one.
: Make sure the Receiver Collar has been charged. For the
initial charge, be sure to charge it for 24 hours. Subsequent
charges only take 12 hours.
: Verify the Receiver Collar has been turned on. Refer to
"Turning the Receiver Collar On and Off".
: Refer to "Reset the Receiver Collar."
Customer Care Center 1-800-732-2677