Warranty
R
S
, I
.
OCK
HOX
NC
WARRANTS ITS PRODUCTS FOR A PERIOD OF ONE YEAR FROM ORIGINAL DATE OF PURCHASE
TO BE FREE FROM DEFECTS IN MATERIALS OR WORKMANSHIP
R
S
TO THE FACTORY AND IS FOUND BY
OCK
HOX TO BE DEFECTIVE IN MATERIALS OR WORKMANSHIP WILL BE
R
REPAIRED OR REPLACED AT THE OPTION OF
OCK
. R
S
REMEDY
OCK
HOX SHALL NOT BE HELD LIABLE FOR ANY INDIRECT
T
HE WARRANTY DOES NOT APPLY TO PRODUCTS WHICH HAVE NOT BEEN PROPERLY INSTALLED AND ADJUSTED
R
S
ACCORDING TO
OCK
HOX INSTALLATION INSTRUCTIONS
THAT HAS BEEN SUBJECT TO MISUSE OR WHOSE SERIAL NUMBER HAS BEEN ALTERED
T
HIS WARRANTY DOES NOT COVER PAINT DAMAGE OR MODIFICATIONS TO THE PRODUCT
.
PURCHASE IS REQUIRED
W
ARRANTY REPAIR
I
F FOR ANY REASON IT SHOULD BE NECESSARY TO HAVE WARRANTY WORK DONE
. I
USA, D
THE PLACE OF PURCHASE
N THE
EALERS SHOULD CALL FOR A
(RA#)
. P
PRIOR TO RETURNING PRODUCT
RODUCTS RETURNED FOR INSPECTION MUST BE SENT FREIGHT PREPAID TO
RockShox, Inc.
401 Charcot Ave.
FAX 408.428.9757
San Jose, CA 95131
www.rockshox.com
Toll-Free Technical Support in the USA 800.677.7177
Customers in countries other than the USA should contact their local dealer or distributor.
International Distributor List
Argentina
Canada
Broni S.A.
Bell Sports Canada
Phone:
54 12 92 3000
Phone:
FAX:
54 12 92 4453
FAX:
Australia
Chile
Bell Sports Australia
Bicicletas Belda Limitada
Phone:
61 2 9700 1655
Phone:
FAX:
61 2 9700 1656
FAX:
Austria
Colombia
Barisitz-Austria
Disandina Ltda.
Phone:
43 512 39 22 87
Phone:
FAX:
43 512 39 45 19
FAX:
Belgium
Costa Rica
Vertex Cycle Systems BV
SPC Bicicletas
Phone:
31 23 57 18184
Phone:
FAX:
31 23 57 18606
FAX:
Brazil
Czech Republic
Pacific Bicycle Company
Velo Gepard Ltd.
Phone:
55 11 816 2249
Phone:
FAX:
55 11 816 0544
FAX:
P
20
AGE
. A
R
S
NY
OCK
HOX PRODUCT THAT IS RETURNED
S
, I
. T
HOX
NC
HIS WARRANTY IS THE SOLE AND EXCLUSIVE
,
,
SPECIAL
OR CONSEQUENTIAL DAMAGES
. T
HE WARRANTY DOES NOT COVER ANY PRODUCT
,
DEFACED OR REMOVED
. P
,
RETURN THE PRODUCT TO
R
A
ETURN
UTHORIZATION NUMBER
Denmark
ETTOL Bike A/S
514 378 0452
Phone:
458 621 4555
514 378 9934
FAX:
458 621 4255
Ecuador
Bici Sport
56 32 881799
Phone
5932 248737
56 32 978799
FAX:
5932 253691
Estonia
Estonian Unidream
576 320 5162
Phone
372 223 2976
576 320 4816
FAX:
372 636 74 70
Finland
Mr. Cool OY
506 296 3383
Phone:
358 9 320817
506 220 3580
FAX:
358 9 320609
France
Philamy S.A.
4202 243 15631
Phone:
33 492 70 9700
4202 243 16189
FAX:
33 492 72 6070
PN 950-001770-03, Rev A
Germany
Sport Import GmbH
Phone:
FAX:
Greece
Gatsoulis Stefanos Imports
Phone:
.
FAX:
Guatemala
BYS Importaciones S.A.
.
Phone:
FAX:
ROOF OF
Holland
Vertex Cycle Systems BV
Phone:
FAX:
Hong Kong
:
Flying Ball Bicycle Company
Phone:
FAX:
Hungary
Prokero KFT
Phone
FAX:
Iceland
Orninn Hjol Ltd.
Phone:
FAX:
Italy
Motorquality
Phone:
FAX:
Japan
Yoshigai Corporation
Phone:
FAX:
Korea
KS Sports
Phone:
FAX:
Luxembourg
Vertex Cycle Systems BV
Phone:
FAX:
Mexico
Grupo Scandi
Phone:
FAX:
PN 950-001770-03, Rev A
New Zealand
W.H. Whorrall & Co. Ltd.
49 44 05 9280 0
Phone:
64 9 6303901
49 44 05 9280 49
FAX:
64 9 6303839
Norway
Foss Sykler
30 12512 779
Phone:
47 22382636
30 12533 960
FAX:
47 22382644
Panama
Distribuidora Rali S.A.
502 366 7709
Phone:
507 261 3755
502 366 7708
FAX:
507 261 9123
Peru
Rojo Sports
31 23 57 18184
Phone:
51 11 816 2249
31 23 57 18606
FAX:
51 11 816 0544
Poland
Giant Polska S.P. ZOO
852 23813661
Phone:
48 22 645 14 34
852 23974406
FAX:
48 22 645 14 36
Portugal
Bicimax
361 131 3184
Phone:
351 44 553276
361 331 3184
FAX:
351 44 553187
Russia
Sportex
354 588 9892
Phone:
7 095 2550831
354 588 9896
FAX:
7 095 2550831
St. Maarten
Tri-Sport International
39 2 249511
Phone:
5995 43462
39 2 22476420
FAX:
5995 43928
Singapore
Treknology Bikes 3
81 729 88 5461
Phone:
65 455 0551
81 729 88 5463
FAX:
65 441 2967
Slovakia
Velo Gepard Ltd.
822 548 5408
Phone:
4202 243 15631
822 512 3230
FAX:
4202 243 16189
Slovenia
Proloco Trade
31 23 57 18184
Phone:
386 64 4380200
31 23 57 18606
FAX:
386 64 3802012
South Africa
Coolheat (SA) (PTY) Ltd.
52 52 81 14 39
Phone:
27 11 493 7430
52 52 81 27 21
FAX:
27 13 493 1794
Spain
K. Motor Dealer S.L.
Phone:
34 91 637 70 97
FAX:
34 91 637 72 64
Sweden
Hallman Sports
Phone:
46 18 56 16 00
FAX:
46 18 13 24 26
Switzerland
MTB Cycletech AG
Phone:
41 31 972 5672
FAX:
41 31 972 3566
Taiwan
Biketech Co. Ltd.
Phone:
886 22 694 5808
FAX:
886 22 694 6133
Thailand
Probike Co. Ltd.
Phone:
662 254 1077
FAX:
662 254 1078
Trinidad
Let's Ride Instead
Phone:
868 636 2277
Fax:
868 636 4181
Turkey
EBSAT
Phone
90 212 514 0525
FAX:
90 212 511 5171
United Kingdom
Caratti Sport Ltd.
Phone:
44 1 454 201700
FAX:
44 1 454 202600
Uruguay
International Sporte
Phone:
5982 782498
FAX:
5982 622532
Venezuela
Bike Sports
Phone
582 751 9709
FAX:
582 751 9730
P
21
AGE