Loss Of Warranty; Delivery Terms - Tecno-gaz B - TEST plus Manual Del Usuario

ENGLISH
LOSS OF WARRANTY
The guarantee becomes null and void in the event that:
a) the equipment presents damage caused by a fall, exposure to flames, liquid spillage, natural
events, bad weather conditions or by any other cause that is not due to manufacturing defects;
b) installation has not been performed in line with TECNO‐GAZ instructions and by authorized
personnel;
c) the equipment is repaired, modified or tampered with by the Purchaser or by non‐authorized
third parties;
d) when asking for an intervention under guarantee, the product serial number has been removed,
deleted, counterfeited, etc.;
e) the installation and testing report is not returned suitably filled in and signed within 15 days
from installation;
f) the Purchaser suspends and/or delays payment of amounts due, for any reason whatsoever,
relating to the purchase and/or maintenance of the equipment;
g) scheduled periodic maintenance or any other instruction envisaged in the manual for operation
and maintenance is not carried out.
DELIVERY TERMS
1. All goods delivered must be packaged in their original packaging. If the goods are delivered in a
non‐genuine packaging, a charge will be applied to restore the original packaging.
2. All goods must be delivered CARRIAGE PAID.
3. The client shall ask a written authorization to TECNO‐GAZ sales dept. before returning the
goods by means of the "Form for Client's Returned Goods Management" (CMM002) in
compliance with the requirements of TECNO‐GAZ Quality Management System (ref. CMP003,
CMI009).
4. The document accompanying the returned goods shall show:
 the TECNO‐GAZ product ode/item no.;
 the number of the TECNO‐GAZ purchase invoice or shipment document;
 the product serial number and batch number;
 a description of the goods returned;
 the number of the Form for Client's Returned Goods Management"
(CMM002) or a copy of the same attached.
5. Returned goods are considered as accepted only after they have been examined. If they prove
non‐conforming, they may be sent back to the consignor at TECNO‐GAZ full discretion.
6. Charges will be applied to restore and test the returned product.
7. Parts replaced under guarantee must be returned, carriage paid, to TECNO‐GAZ.
8. If the parts are not returned, their cost will automatically be debited to the recipient.
9. TECNO‐GAZ does not accept goods returns from end users.
10. Goods sent to TECNO‐GAZ for repair are managed as returned goods.
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