Causes Of Errors And Error Rectification - Hama 00118571 Instrucciones De Uso

8. Causes of errors and error rectification

Note
Contact our customer service department if the problem remains after taking the following
steps.
The following table can be used to localise and rectify minor errors with the device:
Error
Display is blank
Device turns off
No image appears
No Sound
Video/music does
not play
Music does not
play
Possible cause
Device is switched off
Power supply adapter not
connected correctly
No mains power
Device is faulty
By static electricity, such as
occur during normal daily use
(carpet, wool sweater), it may
happen that the device will go
into Standby Mode.
Automatic standby - function is
activated. The device switches
off after 4 hours by default.
No storage medium is inserted
The storage medium does not
contain data
The device is set to "Mute"
No storage medium is inserted
The storage medium does not
contain any files
Incorrect format
Solution
Switch on the device.
Ensure that the power supply
adapter is plugged in and connected
to the device.
Check your fuse box.
Inform our customer service
department.
In case that the device shouldn´t
react on any commands or show
a black screen, reset the device
by pressing the POWER button
on the remote control or on the
backpanel of the device.
Deactivate or change the
ECO / standby mode in the system
settings.
Insert a storage medium.
Check your storage medium.
Increase the volume of the device
Insert a storage medium.
Check your storage medium
Convert the music file to mp3
format
GB
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