7
Errors and possible rectification
8
Servicing and maintenance by Customer Service
Wella Customer Service is
available for you
Wella Customer Service
Inspection
76
1521126, Edition 2012-11, Version 4
4. The water boiler 6 is defecti-
ve!
Water drips from the Hairspa Ion, the pedestal ST5 g, h is wet / the
condensation container j overflows during treatment:
1. The condensation container
j is incorrectly fitted.
2. The condensation container
j is full.
3. The water boiler 6 is defecti-
ve!
4. Oval seal is furred.
5. Oval seal is defective!
6. Oval seal is missing.
Should further errors or malfunctions occur or the rectification measures listed fail to
eliminate the error, write down the error messages displayed and contact the Wella
Customer Service Centre.
For your own safety, do not try to correct other problems yourself!
8.1
Service
Wella Customer Service or an authorised partner of Wella is responsible for all servicing
and maintenance work.
You can find the address and telephone number of your nearest Wella Customer Service
Centre at www.wella.com.
8.2
Maintenance and repairs
Risk of injury from improper repair
The appliance may only be opened and repaired by Wella Customer Ser-
vice:
• Repairs to electrical appliances may only be carried out by qualified elec-
tricians.
• During repair work, electrical appliances must be tested to ensure they
are carrying no current and precautions taken to ensure they cannot be
switched on accidentally.
• Appliance with type Y attachment: If the mains cable of this appliance is
damaged, it must be replaced by the manufacturer or its Customer Service
or by a similarly qualified person so as to prevent hazards.
Wear
In accordance with the current state of the art, electrical appliance parts are subject to
a certain degree of wear over time.
To ensure the proper functioning and safety of your appliance during its entire service
life, regular inspections must be carried out in accordance with the statutory regulations
in the country of use.
If no statutory regulations are applicable, the appliance must be inspected at least every
2 years. Please contact Wella Customer Service for further information.
➥ Replace the water boiler 6.
➥ Check the position of the condensation
container j in the appliance as described in
"Section 4.4" page 59.
➥ Empy the condensation container j as descri-
bed in "Section 4.4" page 59.
➥ Replace the water boiler 6.
➥ Clean the seal as described in "Section 6.7.1"
page 74.
➥ Replace the seal as described in "Section 6.7.1"
page 74.
➥ Fit the seal as described in "Section 6.7.1"
page 74.
1WARNING