Troubleshooting
Fault
The appliance is not working
Appliance is noisy or works intermittently
Compressor runs but no ice is made
Water low light is On
Ice Full light is On
Fault light is On
Water low, ice full and
fault lights flash together
When unit on, fault light
flashes once every 6s
When unit on, fault light
is On but "RUN" light Off
When unit on, fault light
flashes twice every 6s
When unit on, ice full
light is On but "RUN"
light Off
When unit on, fault light
flashes thrice every 6s
When unit on, water low
light is On but "RUN"
light Off
T316_GL192_ML_A5_v8_20200907.indb 7
T316_GL192_ML_A5_v8_20200907.indb 7
Probable Cause
The unit is not switched on
Check the unit is plugged in correctly
and switched on
Plug and lead are damaged
Call POLAR agent or qualified
Technician
Fuse in the plug has blown
Replace the fuse
Power supply
Check power supply
Internal wiring fault
Call POLAR agent or qualified
Technician
Ambient temperature
Move appliance to a warmer position
below 10°C
Water supply
Check water supply is on and supply
hoses are not blocked
Power fluctuations
Turn off the ice maker and restart after
3 minutes
Refrigerant leak or block in
Call POLAR agent or qualified technician
the refrigerant system
Water not connected
Connect ice maker to water supply
Water filter is blocked
Clean water filter and restart ice maker
Water pressure too low
Water pressure should be between
100kPa - 400kPa (14.5-58psi).
Call plumber to check water supply
Ice bin full
Empty the ice bin
Room temperature is too
Move the appliance to a warmer
low
position
Water box is blocked and
Disconnect from the power supply.
cannot tilt
Remove some of the ice cubes and
gently tilt the water box. Restart the
Or, Motor system fault
ice maker after 3 minutes
If problem still persists, Call POLAR
agent or qualified Technician
Ice sensor fault, cannot
Check if ice sensor is connected
make ice
properly. If normal, call POLAR agent
or qualified technician
Ambient temperature sensor
Check if ambient temperature sensor
fault, cannot make ice
is connected properly. If normal, call
POLAR agent or qualified technician
Water temperature sensor
Check if water temperature sensor
fault, cannot make ice
is connected properly. If normal, call
POLAR agent or qualified technician
UK
Solution
7
2020/9/7 14:47
2020/9/7 14:47