WARRANTY TERMS LEICA CAMERA AG
Dear Leica Customer,
congratulations on the purchase of your new Leica product – you are now the proud
owner of a world-class brand product.
In addition to your statutory warranty claims against your seller, we, Leica Camera AG
("LEICA"), grant you voluntary warranty services for your Leica product in accordance
with the following stipulations ("Leica Warranty"). The Leica warranty therefore does
not limit your statutory rights as a consumer under applicable law or your rights as a
consumer against the dealer with whom you have concluded the purchase contract.
LEICA WARRANTY
You have purchased a Leica product that has been manufactured according to special
quality guidelines and tested by experienced specialists during the various stages of
production. We provide the following Leica Warranty, valid as of April 1, 2023, for this
Leica product and including the accessory parts in the original packaging. Please note
that we do not offer any warranty for commercial use.
We offer an extended warranty for some Leica products, provided you register for a
Leica Account. Please visit www.leica-camera.com for more details.
LEICA WARRANTY SCOPE
During the warranty period, complaints based on manufacturing and material defects
will be remedied free of charge, at LEICA's discretion, by way of repair, replace-
ment of defective parts, or exchange for a similar Leica product in perfect condition.
Replaced parts or products become the property of LEICA. Further claims of any
kind and on any legal grounds whatsoever in connection with this Leica Warranty are
excluded.
EXCLUDED FROM THE LEICA WARRANTY
Parts subject to wear and tear (e.g. eyecups, leather coverings, carry straps, armoring,
batteries), and parts under mechanical stress are excluded from the Leica Warranty,
unless the defect was caused by manufacturing or material defects. That also applies
to any exterior damage.
VOIDED CLAIMS UNDER LEICA WARRANTY
Claims under the warranty are void if the defect in question is due to improper han-
dling; they may also be void if e.g. third-party accessories have been used, the Leica
product has not been opened professionally or has not been repaired professionally.
Claims for warranty services shall similarly be void if the serial number is unrecogniz-
able.
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