10. FAQS (FREQUENTLY ASKED QUESTIONS)
Question
Actuator not working ?
The actuator does not
perform
the
desired
stroke
The actuator ripped off
the screws
Causes
No voltage
Voltage present
The opening width is not
as desired
The limiting arm does not
allow the complete stroke
to the actuator
The connections (bottom
hung
inward
opening
window) are no longer
fixed to the window.
Solution
Check that the status of the life preserver or safety switch
is ON.
Cable probably not connected. Check the electrical
connections from the switch to the actuator.
Check that the actuator voltage is consistent with the
detected voltage.
Check according to chapter 7 that the trimmer is
positioned on the desired stroke.
Unhook the chain from the coupling and check that the
limiting arm allows the actuator to run completely. If
this is not the case, adjust the limiting arm so that the
actuator performs the entire desired stroke.
Check that suitable fasteners have been used.
Check that during closing the chain is perfectly
perpendicular to the window. If this is not the case, check
that the installation has been carried out according to
sequence 5.1.
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