Problem
The coffee is not hot.
The coffee is weak or not creamy enough.
The coffee emerges too slowly or
drop-by-drop.
The machine will not dispense any coffee.
Coffee does not come out of one or both
spouts.
The coffee delivered is watery.
The infuser cannot be extracted.
With the descaling procedure completed,
the appliance prompts for a third rinse
Cause
The cups were not preheated.
The internal circuits of the appliance have
cooled down because 2-3 minutes have
elapsed since the last coffee was made.
Coffee temperature setting too low.
The machine needs descaling
Coffee ground too coarsely.
Coffee not suitable.
Coffee not fresh.
Coffee ground too finely.
Impurities have been detected in the inter-
nal circuits
Coffee nozzles blocked.
Pre-ground coffee funnel clogged.
The machine has not been correctly turned
off.
During the two rinse cycles, the water tank
was not filled to the MAX level
25
Solution
Warm the cups by rinsing them with hot
water (Please note: the hot water function
can be used).
Before making coffee, warm the internal circuits
by pressing and holding the
for a few seconds to run a rinse cycle.
Set a hotter coffee temperature in the set-
tings menu (see "12. Settings menu").
Run the descale procedure. Next, check the
water hardness ("5. Measuring water hard-
ness") and make sure the machine setting
matches the local water supply hardness
("12. Settings menu").
Adjust the grinding level ("8.8 Adjusting
the coffee grinder"). The effect will not be
noticeable until at least 2 coffees have been
made.
Use coffee for espresso machines.
The coffee pack has been opened for too
long and has lost its taste.
Adjust the grinding level ("8.8 Adjusting the
coffee grinder"). The effect will not be noticeable
until at least 2 coffees have been made.
Wait until the machine is ready for use again,
and proceed to select the required drink. Con-
tact customer services if the problem persists.
Clean the nozzles with a cloth. Any encrust-
ed deposits can be removed with a tooth-
pick, if necessary.
Open the door and clean the funnel with
the aid of a brush.
Turn the machine off by pressing the
button .
Restart the descaling procedure from "Step 3:
Second rinse".
button (B6)
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