Idiomas disponibles
Idiomas disponibles
Frequently Asked Questions
1. How do I open and close the Retractable Insect Screen?
Use the Handle to extend Retractable Insect Screen. It will
automatically latch when fully extended. Slide the Release
Lever up or down to unlatch. The Retractable Insect Screen
will automatically retract.
2. How do I clean the screen mesh?
Use a clean and soft brush to gently clean the screen mesh
as needed.
3. What should I do to maintain my Retractable Insect
Screen?
The screen tracks will need occasional vacuuming and
rinsing out with water to remove dirt and debris. This will
help keep the tracks clean and free of debris that may
affect operation.
4. Can replacement parts be purchased if something gets
damaged on my Retractable Insect Screen?
Parts can be purchased by visiting
parts.andersenstormdoors.com or calling Customer Service
at 888-888-7020. It is helpful to have your serial number
when ordering parts. The serial number is located on the
back side of your active screen housing.
5. What should I do with the unit in cold weather?
It is best for the unit to be stored in the retracted position
during cold weather. We do not recommend operating when
temperatures are near or below freezing.
6. Will installing the appropriate Retractable Insect Screen
(200/400 Series, A-Series, or E-Series) on an Andersen
gliding patio door void my patio door warranty?
No
7. Is there a video available that will show me how to
install and operate the Retractable Insect Screen?
You can find a support video to this
installation instruction by
scanning this QR code.
9 2 0 5707
OPEN
Release
Lever
to open.
OPEN
Exterior
Handle
Retractable Insect Screen Label
0123456789
1-800-933-3828
parts.andersenwindows.com
Label location on
back side of Active
Retractable Screen
Housing (Active
side determined by
your configuration).
19
OPEN
Slide
OPEN
Interior
Handle
Serial Number/No. De Serie
Retractable
Insect Screen
Housing.
