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How to register your Owner-To-Owner
Andersen offers quick, easy warranty registration on our website. Just
go to w w w.andersenwindows.com/warranty and submit
your warranty information online. By registering,
you will expedite any warranty service you may
have in the future. In addition, you can receive
product information updates, safety notices and
special offers regarding new products, as well as information regarding
enhancements for the windows and doors you've registered. All warranty
information is treated confidentially and will not be sold or traded to any
person or organization outside of Andersen and the Andersen Dealer Network.
Warranty Claim Procedure
To make a claim under this Limited Warranty, contact the Andersen retailer/
dealer who sold you your Andersen
Andersen Windows, Inc./Andersen Service Center
100 Fourth Avenue North
Bayport, MN 55003-1096
You may also contact us using the Parts & Service section of our website at
w w w.andersenwindows.com or reach us by phone at 1-888-888-7020.
You can help us serve you faster by providing the following
important information:
• Description of the product such as the exterior color, unit type and size.
• Description of product concerns.
• Documentation of the purchase date, if available.
• Your name, address (with zip code) where the product is installed and
telephone numbers.
Non-Warranty Repair
You will be responsible for all costs related to any repair that is not covered
by this Limited Warranty or which is outside of the Limited Warranty period.
When warranty coverage is unclear, Andersen may charge an inspection fee
for any on-site product inspection. If the inspector determines the Andersen
product has a defect covered by this Limited Warranty, the inspection fee will
be waived.
For specific warranty information outside the United States, please contact
your local distributor or write to:
Andersen Windows, Inc. / International Division
100 Fourth Avenue North
Bayport, MN 55003-1096
DISPUTE RESOLUTION PROCESS
General
If you are dissatisfied with the remedy provided to you under the Limited
Warranty set forth above or have any other claim against Andersen related to
your Andersen
products, you and Andersen agree to resolve the claim using
®
the following process ("Dispute Resolution Process"). This Dispute Resolution
Process will apply to claims of any nature relating to your Andersen product
("Dispute(s)"). Disputes include, but are not limited to, claims for breach of
contract or breach of warranty, claims for violation of state or federal laws
or regulations, claims based in tort, negligence or product liability, claims
based in fraud or fraud in the inducement, marketing or advertising claims
and claims related to the enforceability or effect of any term of the Limited
Limited Warranty
®
product. Or, you may contact us at:
®
Warranty or the Dispute Resolution Process, including, but not limited to, the
waivers of class action and jury trials.
Notice Required
To assert a Dispute, you must first provide Andersen with written notice.
A Notice of Dispute form is available for your use on Andersen's website at
w w w.andersenwindows.com/noticeofdispute.
Andersen Response
Andersen will have 60 days from receipt of your Notice of Dispute to respond to
you in writing. In that response or at any later time, Andersen may make one
or more written offers to you to resolve your Dispute.
No Class Action or Jury Trials
YOU AGREE THAT YOU MAY ASSERT DISPUTES AGAINST ANDERSEN ONLY
ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN
ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. AS PART OF
THIS DISPUTE RESOLUTION PROCESS, YOU AND ANDERSEN ALSO AGREE TO
WAIVE ANY RIGHT TO A JURY AND AGREE TO HAVE ALL DISPUTES HEARD AND
DECIDED SOLELY BY THE FEDERAL OR STATE COURT JUDGE.
Opt-Out Procedure
You may opt out of this Dispute Resolution Process by completing and
submitting a written Opt-Out Notice. The Opt-Out Notice is located on
Andersen's website at w w w.andersenwindows.com/optout. Whether or not
you opt out of the Dispute Resolution Process, all terms of the Limited
Warranty set forth above remain in force and effect.
Applicable Law and Severability
This Dispute Resolution Process, including, but not limited to, issues related
to its enforceability and effect, will be governed by the laws of the State of
Minnesota without regard to conflict of law principles. If any term of this
Dispute Resolution Process is found to be invalid or unenforceable in any
particular jurisdiction, that term will not apply to that issue in that jurisdiction.
Instead, that term will be severed with the remaining terms continuing in full
force and effect.
Questions
®
If you have questions about the Dispute Resolution Process or Opt-Out
Procedure, contact us at 844-332-7972.
"Andersen" and all other marks where denoted are trademarks of Andersen Corporation.
©2023 Andersen Corporation. All rights reserved.
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