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11. Warranty
Joerns Healthcare has an established network of authorised distributors and service agents
who will be pleased to handle all of your purchasing, warranty, repair and maintenance
enquiries. It is recommended that our products are commissioned by your authorised
distributor or service agent.
The distributor or service agent operates the warranty programme, so it is important to keep
a record of their name, address and telephone number so they can be contacted should any
problem arise. If you are in any doubt as to where your lift was purchased, Joerns Healthcare
can trace the supplier if you quote the serial number of the lift.
All warranty claims are subject to the correct use and maintenance in accordance with
the user instruction manual provided with each lift. Damage caused by use in unsuitable
environmental conditions or failure to maintain the product in accordance with user and
service instructions is not covered. Your statutory rights remain unaffected.
REMEMBER: Contact your authorised distributor or service agent for purchases, repairs,
servicing and certified maintenance.
Your distributor:
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