Components
Maintenance
Frequency
Side brush
Every two weeks
Brush
Weekly
Filter
Weekly
Brush cover
/
Mop pad
Note: Please refer to the table for accessory replacements to ensure the optimal
cleaning effect.
Common Issues
Issues
Possible Causes and Solutions
The robot vacuum
does not turn on.
robot vacuum, then try again.
The ambient temperature is too low (below
0°C) or too high (above 35°C).
The robot vacuum
does not start
robot vacuum, then try again.
cleaning.
The robot vacuum
Make sure the robot vacuum is not set to
does not resume
DND mode, which will prevent the robot
cleanup.
vacuum from resuming cleanup.
The robot vacuum does not resume cleaning
when it is manually returned to the dock to
charge or placed onto the charging dock.
Replacement
Frequency
Every 3–6 months
Every 6–12 months
Every 3–6 months
Every 3–6 months (or
upon worn)
Every 3–6 months (or
upon worn)
12
Issues
Possible Causes and Solutions
The robot vacuum
There are too many obstructions around
does not return to
the charging dock. Place the charging dock
the charging dock.
in a more open area.
The robot vacuum is too far away from the
charging dock. Move it closer to the
charging dock and try again.
The robot vacuum
Make sure there is enough open space
does not charge.
around the charging dock and its charging
contacts are free of dust and other debris.
The ambient temperature is too low (below
0°C) or too high (above 35°C).
The robot vacuum has
Turn the robot vacuum off and then restart it.
an abnormal behavior.
The robot vacuum
Make sure the robot vacuum is connected
does not perform
to the network; otherwise, it cannot
scheduled cleanups.
synchronize time and perform the
scheduled cleanups.
Make sure the robot vacuum is not set to
DND mode. The DND mode will prevent the
robot vacuum from performing scheduled
cleanups.
The robot vacuum
Make sure the robot vacuum is connected
keeps going offline.
to the network and stays in the range of
Wi-Fi at all times.
The robot vacuum
A foreign object might be caught in the
makes strange noises
while cleaning.
Turn off the robot vacuum and remove any
debris.
