Problem
Chiller compartment
too warm
Compartment/cold water
too cold/frozen
Chiller compartment
has odor
Moisture forms on outside
of chiller compartment
Moisture collects inside
chiller compartment
(in humid weather, air
carries moisture into
chiller compartment
when door is opened)
Error Codes
Error code: E1
Alarm will sound and
display E1 for 10 seconds.
The unit will then shut
down and display "OFF".
Error code: E2
Error code: E3
Error code: E4, E5 and E6
Possible Causes
Door left open.
Low ambient temperature.
Foods transmitting odor
to chiller.
Interior needs cleaning.
Not unusual during periods of
high humidity and/or temperature. •Operate unit in temperature- and humidity-controlled location.
Too frequent or too long
door openings.
Possible Causes
• Hot water tank exceeds
•
temperature limits.
• No/low water level in system.
• Cold water tank too cold.
• Operating environment too cold.
• Compartment door may be open. compartment door is closed. The control/display will reset
• Compartment temperature
•
too cold.
• Operating environment too cold.
• Extremely high cold water usage.
• Bottled water temperature high
•
when installed.
• Dispenser has experienced
•
a sensor failure.
What To Do
•Check to see if package is holding door open.
•Place units in room temperature environment.
•Foods with strong odors should be tightly wrapped.
•Keep an open box of baking soda in the unit; replace every
three months.
•See Care and cleaning.
•Wipe surface dry.
•Place unit in tray to contain moisture accumulation.
•Minimize time door is open.
•Wipe surface dry.
•Empty internal drip tray.
•Operate unit in temperature- and humidity-controlled location.
•Place unit in tray to contain moisture accumulation.
What To Do
•Confirm that water bottle installed is supplying water to the
system. Dispense hot water to release any trapped air. Allow the
unit to cool for several hours with the power off. After the unit
cools, resume operation by pressing the power button.
•The system will automatically reduce cooling operation to
restore a correct temperature condition. Confirm that the
automatically when a normal temperature has been restored.
Unplug the unit and allow it to warm up if the problem persists.
Relocate the dispenser to a warmer operating environment if
the error repeats. If a warmer operating environment is not
available, increase the hot water temperature and operation
time (with the Energy Saver cycle set-up) to help offset this issue.
•The system will automatically reduce cooling operation to
restore the correct temperature condition. Confirm that the
compartment door is closed. The control/display will reset
automatically when normal temperature has been restored.
Allow the bottle temperature to stabilize to room temperature
before installation on the dispenser. Unplug the unit and allow
it to warm up if the problem persists. Relocate the dispenser to
a warmer operating environment if the error repeats.
•Unplug the unit for 24 hours and allow the control to reset.
Plug the unit in and repeat start up and operation adjustments.
Repeat if required; however, some failures may be permanent.
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