HTW -TD-030KOID Manual De Usuario E Instalacion página 31

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Faults and Troubleshooting
Faults
No water from
hot water outlet
The outlet water
is cold water (no
display on the
operation panel)
The outlet water
is cold water
(displayed on the
operation panel)
"
"+40ºC The
indicator light flashes
"
"+50ºC The
indicator light flashes
"
" 60ºC The
indicator light flashes
"
"+70ºC The
indicator light flashes
Note: if your water heater is abnormal and cannot be used normally, please
handle it according to "fault and its handling method". If you have any electrical
problems, please contact the special maintenance department designated by
the company for professional maintenance.
Analysis of Causes
The water supply
system is cut off or
the water pressure
is too low
The inlet valve is not
opened or the water
mixing valve fails
Power failure or power
switch in off position
Internal circuit failure
The heating temperature
is set too low
Heating time is too short
Water mixing valve failure
Internal circuit failure
Heating water temperature
out of control exceeds
90ºC
Is the sensor 1 damaged
The water heater is not
filled with water and
is directly powered on,
resulting in dry burning
Is the sensor 2 damaged
12
Troubleshooting
Check the water
supply system
Open the water inlet
valve or replace the water
mixing valve or replace the
water mixing valve
Check the power
supply line
Contact the maintenance
department
Raise the heating
temperature
Continue heating
Replace the water
mixing valve
Contact the maintenance
department
Contact the maintenance
department
Contact the maintenance
department
Cut off the power
supply and fill the
water heater with
water before energizing
Contact the maintenance
department
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