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Troubleshooting
If the Versa detects an internal error or a wrong connection, it will display an error
message with a code on the display panel and will stop functioning. These codes
will allow you to identify the cause of the error and help you fi nd the solution to
the problem. If the error persists, please call our customer service department for
assistance at 1-800-207-0806.
E1:
Internal circuits have disconnected.
Self-help:
Call our customers service department for assistance.
E2:
The internal sensor has disconnected and the current is
insuffi cient or the unit is overheating.
Self-help:
Try to cool the unit by turning it off and unplugging as well as
removing the cooking pot.
E3:
Unit is overheating.
Self-help:
Try to cool the unit by turning it off and unplugging as well
as removing the cooking pot. If the E3 message persists, the
cooking pot or heating plate may be deformed. You will need to
contact our customer service department.
E4:
Pressure switch has malfunctioned.
Self-help:
Check the cooking pot for warping. Chech the heating plate for
any food residue.
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