Troubleshooting - Tineco FLOOR ONE S5 COMBOSERIE Manual De Uso

Troubleshooting

Problem
The appliance does not turn on
Weak suction
Brush roller tangled indicator
blinking
Voice prompt:
1. Please clean the brush roller
2. Please install the brush roller
correctly
WiFi indicator is off
CWT empty indicator blinking
Voice prompt:
Clean Water Tank empty,
please refill water and
cleaning solution
DWT full indicator blinking
Voice prompt:
Please clean Dirty Water Tank
All lights off in operation
Battery indicator blinking
Voice prompt:
Low battery, please charge
Dust sensor malfunction
indicator blinking
Voice prompt:
Please begin self-cleaning cycle
Self-cleaning icon blinking
All indicators
blinking together
Note:
If the above troubleshooting guide fails to provide a solution, please visit our website
www.tineco.com for further support.
Possible cause
Auto protection for
overheating
Contact piece on the main
body is dusty
The dry filter is not installed,
or the dry filter is dirty
1. The brush roller is blocked
2. The brush roller is not
installed
WiFi is not connected
CWT is empty
The dirty water in DWT has
reached the MAX line
Battery overheat or
malfunction
Low battery
Dirt sensor malfunction or
blocked
Brush roller is dirty
Motor malfunction
22
Solution
Restart after cooling down
Clean the contact piece with
a dry cloth
Install the dry filter or
clean and allow it to dry
completely
1. Remove blockages
2. Install brush roller
correctly
Follow the in-app guide to
connect to WiFi
Refill CWT
Empty the dirty water and
then reinstall the DWT
Cool the appliance down
and restart
Charge the appliance, or
restart
Remove blockages, clean
the debris channel, or
restart
Start self-cleaning
Contact Customer Service