- Russia
This Guarantee is in addition to other rights and remedies avail-
able to you under Russian consumer law. In particular:
• in case of reveal of any defect in your Product, you are entitled
to benefit from the rights provided to you by Russian con-
sumer law, as well as by the Guarantee. Terms and conditions
for granting of the guarantee for your Product are described
in the section "What is covered?" wherein you are entitled to
make claims related to defects of the Product;
• the absence of a properly activated guarantee card does not
release TAG Heuer from its guarantee obligations. Nevertheless,
in order to benefit at the fullest extent and within the shortest
possible time from the Guarantee the following conditions
must be met:
- the proof of purchase should be provided when returned
to a TAG Heuer's store for repair;
- in respect of the Product, the serial number engraved on
the case is perfectly legible and no part of the original case
back or original serial number has been removed, modified,
falsified, altered, replaced, erased, defaced or made illegible;
• expected life span of the Product is 5 years;
• in accordance with Russian law, the Product falls within the
category of technically sophisticated goods;
• the representative of the manufacturer in Russia, authorized
to address your claims is LVMH Watch & Jewellery Rus LLC -
15 Leningradsky prospekt, bld. 2, 3rd floor - Moscow 125040,
Russian Federation. You may also call our official Service Center
LPI Watch Club (Phone number: +8 800 555 15 54) for more
information or for any question on this guarantee.
- South Africa
This Guarantee is in addition to other statutory guarantees, rights
and remedies available to you under the Consumer Protection
Act, 2008 (CPA). If, and to the extent that the CPA applies, the
Guarantee does not exclude your rights under the CPA. In ad-
dition to your rights above, your Product comes with statutory
guarantees that cannot be excluded under the CPA, if and to the
extent that the CPA applies.
- Turkey
This Guarantee is in addition to other rights and remedies avail-
able to you under local law, which may not be excluded. Under
Turkish laws, the warranty period is 2 years as from the delivery
date of the goods and the expected life span of the Product is 5
years. The fullest extent of the goods including all parts is within
the scope of warranty. In case the good is evaluated as defective,
the consumer can use one of the rights granted in Article 11 of
the Law Regarding Protection of Consumers numbered 6502:
cancellation of the contract, discount in the sales price in pro-
portion to the defect, free-of-charge repair, or replacement of
the defective good with a new one.
The seller is liable to perform such request preferred by the con-
sumer. If free-of-charge repair or replacement of the defective
good leads to disproportionate difficulties for the seller, the
consumer can cancel the agreement or request a discount in
the sales price in proportion to the defect. In determining what
is disproportionate, the value of the good free from the defects,
severity of the defect and whether or not the exercise of other
optional rights would constitute a problem for the consumer
shall be taken into account. In case the right of replacement of
the goods with a new one is chosen, it is required to satisfy such
request within thirty business days at most as from directing it to
the seller, manufacturer or the importer. Otherwise, the consumer
is free to use other optional rights.
In case the consumer chooses the right of free of charge repair, the
seller is liable to repair or to have repaired the Product without de-
manding the cost of labor, the price of replaced parts or any other
costs under whatsoever name. You may use the right of free of
charge repair or replacement of the good with a new one against
the manufacturer or importer as well. The seller, manufacturer and
the importer are severally responsible for performing such rights
within this paragraph. The manufacturer or the importer shall not
be held liable where they can prove that the defect occurred after
they released the good into the market. In case the right of free of
charge repair is used by the consumer, you can request for refund
of the purchase price, deduction from the purchase price in the
rate of the defect or, if possible, replacement of the good with a
new one from the seller in the events that;
• the Product is broken down again within the warranty period,
• maximum period for the repair is exceeded,
• it is determined that repair of the Product is not possible,
through a report issued by authorized technical station, seller,
manufacturer or importer. The seller cannot reject the request
of the consumer. If such claim is not satisfied, the seller, manu-
facturer and the importer are severally responsible.
The repair period of the goods is maximum 20 business days.
Otherwise, you are free to use other granted optional rights.
This period begins as of the notification date of the fault to the
authorized service station or the seller within the warranty period,
and the delivery date of the good to the authorized service sta-
tion without the warranty period. In case the fault is not repaired
within 10 business day, the seller or the importer shall be liable
to assign another good having similar features for the use of the
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