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TROUBLESHOOTING
Problem
Food does not broil
• Aluminum foil used on the the broiling pan and grid has not been fitted properly and slit
properly
• In some areas the power voltage may be low.
Oven temperature too
• Oven Sensor needs to be adjusted.
hot or too cold
Scratches or abrasions
• Coarse particles such as salt or sand between cooktop and utensils can cause scratches.
on cooktop surface
• Cleaning materials not recommended for ceramic-glass cooktop have been used.
• Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
Metal marks
• Scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop
Brown streaks or specks
• Boilovers are cooked onto surface. Use the blade scraper to remove soil.
Areas of discoloration
• Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning
on cooktop.
Oven will not self clean
• The oven temperature is too high to set a self clean operation.
• Oven controls improperly set.
• A self clean cycle cannot be started if the oven lockout feature is active.
"Crackling" or "popping"
• This is the sound of the metal heating and cooling during both the cooking and Self Clean
sound
Fan noise
• A convection fan may automatically turn on and off.
Oven racks are difficult
• Apply a small amount of vegetable oil to a paper towel and wipe the edges of the
to slide
Convection Fan stops
• Convection fan stops during a convection bake cycle.
Displayed Time is
• This is nomal. This means that the product has just been plugged in, or that it has
flashing
as recommended.
- See the Using the Oven section.
- Preheat the broil element for 5-7 minutes
- See the Broiling Guide.
- See the adjusting your oven Temperature in option section.
Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do
not affect cooking and will become less visible with time.
See Cleaning The Glass Cooktop in the MAINTENANCE section.
surface. Use a ceramic-glass cooktop cleaning creme to remove the marks.
See Cleaning The Glass Cooktop in the MAINTENANCE section.
See Cleaning The Glass Cooktop in the MAINTAINANCE section.
creme. Use cookware with clean, dry bottoms.
- Allow the range to cool and reset the controls.
- See the using the self cleaning oven section.
functions.
- This is normal.
- This is normal.
ovenracks with the paper towel.
- This is normal and is done to allow for more even heating during the cycle.
This is not a failure of the range and should be considered normal operation.
experienced a power interruption. Press the "Clock" key and reset the time, or press any key
to stop flashing.
Possible Causes / Solutions