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V E L A & V E L A P L U S
SMART TOILET
INODORO INTELIGENTE
WC INTELLIGENT
SKU: 473602, 473603
Dryer
Phenomenon
The dryer blows
cold air
Heated seat
The seat temp is too
low or is not hot
Remote Control
The blue light of water
temp is �ickering
Remote control is
not working
Toilet Unit
The product is not
�ushed clean
Soft-Closing Feature
The function of
�ipping the seat
cover/ring up by
foot touch cannot
open or close
Fault Diagnoses
Check whether or not the dryer
switches o�
Check whether or not the heating
element of dryer is damaged
Check whether or not the temp
of toilet seat is on the "o�"
position
Low battery
Check whether or not there is
any water on the remote control
No power supply
No water from the spout
No water but have the sound of
�ushing
have water all the time
Auto-damping is damaged
Solutions
Regulate the temperature of dryer according to
the instruction manual
Please contact with our quali�ed maintenance
personnel for repairing
Regulate the temperature of toilet seat according
to the instruction manual
Please replace a new battery
Wipe o� water by dry towel
Power restoration
Please contact with our quali�ed maintenance
personnel for repairing
1. Check whether or not the pipeline is blended or
not, please keep the water supply pipeline open
and smooth
2. Check there is any damage of water pump
Please contact with our quali�ed maintenance
personnel for repair if there is any unusual from
the water inlet valve.
1. Recharge after unplug the attaching plug
2. Please contact with our quali�ed personnel if the
following solution is not working.
42
1.855.715.1800
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