Returns
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12 Returns
Preparing for return
1. Flush the vacuum system with air for a few minutes (if
necessary for safety reasons: with inert gas) at atmo-
spheric pressure to free the pump head of dangerous or
aggressive gases (see Chapter 9.2.1 Flush vacuum sys-
tem [} 42]).
Please contact your KNF sales partner if the vacuum
system cannot be flushed due to damage.
2. Remove the vacuum system.
3. Clean the vacuum system (see Chapter 9.2.2 Clean vac-
uum system [} 42]).
4. Send the pump together with the completed Health and
Safety Clearance and Decontamination Form to KNF,
stating the nature of the transferred medium.
5. Pack the device securely to prevent further damage to the
product. If necessary, request original packaging for a fee.
Returns
KNF shall undertake to repair the vacuum system only under
the condition that the customer presents a certificate regard-
ing the medium that is pumped and the cleaning of the vac-
uum system. Please follow the instructions at knf.com/repairs
here.
Contact your KNF sales partner directly if you require addi-
tional support for your return service.
Translation of Originial Operating Instruction, KNF 325562-325564 06/21
Vacuum system SH820G / SR820G SH840G / SR840G