Troubleshooting Checks
7. Check that you chose the correct control
solution level, either 1 or 2, when you
performed the test.
8. Check that the code number on the meter
display matches the code number on the test
strip container.
9. If you are still unsure of the problem ...
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Action
If you chose the wrong control solution level, you can
still compare the control result to the range printed on
the test strip container.
If they do not match, insert the correct code chip in
the meter and test again.
Repeat the control test with a new test strip. If you
still have problems, call Roche.