Contacting Customer Service - Cochlear Baha BP100 Manual Del Usuario

Introduction
The Cochlear Baha BP100 and Cochlear Baha BP110
Power are sound processors that use direct bone
conduction to transmit sounds to the cochlea (inner
ear). They work by combining a sound processor
with an abutment and a small titanium implant
that is placed in the skull behind the ear. The
titanium implant integrates with the skull bone
through a process called osseointegration. This
allows sound to be conducted via the skull bone
directly to the cochlea, which improves hearing
performance.
You should have received your Baha sound
processor from your hearing care professional along
with the contents of this kit. To ensure optimal
performance, your hearing care professional will fit
the processor to suit your needs. Be sure to discuss
any questions or concerns that you may have
regarding your hearing, or use of this system, with
your hearing care professional.
4
Both Cochlear Baha BP100 and Cochlear Baha
BP110 Power can be used with a Baha Softband
which does not require an implant. However, all
applicable instructions in this manual should still be
followed.
Your kit includes the following items:
Cochlear Baha sound processor
•
Abutment cleaning brush
•
Pack of batteries
•
Abutment cover
•
Safety line
•
Extra battery doors
•
Magnetic battery removal tool
•
Share the Experience test rod
•
Document pack (user manual, warranty card,
•
registration card, MRI card)

Contacting customer service

We strive to provide the best possible products and
services to our clients.Your views and experiences
with our products and services are important to us.
If you have any comments you would like to share,
please contact us.
Customer Service – Cochlear Americas
13059 E. Peakview Avenue,
Centennial, CO 80111, USA
Toll free (North America) 1800 523 5798
Tel: +1 303 790 9010, Fax: +1 303 792 9025
E-mail: [email protected]
Customer Service – Cochlear Europe
6 Dashwood Lang Road
Bourne Business Park, Addlestone,
Surrey KT15 2HJ, United Kingdom
Tel: +44 1932 87 1500, Fax: +44 1932 87 1526
E-mail: [email protected]
Customer Service – Cochlear Asia Pacific
1 University Avenue, Macquarie University
NSW 2109, Australia
Toll free (Australia) 1800 620 929
Toll free (New Zealand) 0800 444 819
Tel: +61 2 9428 6555, Fax: +61 2 9428 6352
or Toll free 1800 005 215
E-mail: [email protected]
Warranty
The warranty does not cover defects or damage
arising from, associated with, or related to
the use of this product with any non-Cochlear
processing unit and/or any non-Cochlear
implant. See "Cochlear Baha Global Limited
Warranty card" for more details.
English
5