TROUBLESHOOTING
Error Prompt
Error
Description
Overload. The device will power off .
Low Battery. The device will power off in
four seconds
When Measuring...
Problem
Abnormal
measuring
sults:
- Too high; OR
- Too low; OR
- Huge difference between
two recent measurement.
No display on LCD when
the device powers on.
CANNOT proceed to ana-
lyze body fat, total body wa-
ter, muscle mass and bone
mass.
The device powers off.
ENGLISH
Root Cause
Incorrect posture
re-
The device is located on the
soft ground such as a carpet
OR on a rugged surface.
Your feet are too dry.
Batteries not yet installed.
Worn batteries.
Step onto the platform wearing
socks or shoes.
The system cannot identify
the possible User ID with most
similar data.
The user fails to select the
User ID from what the system
found.
Low battery.
Solution
Stop using this scale for measurement.
Replace both two CR2032 batteries at the same
time. Please purchase the authorized batteries for
replacement.
Solution
Please step on the platform barefoot-
ed and stand still.
Please place the device on a flat, hard
surface.
Wipe your feet with a damp cloth,
keeping them slightly damp when
starting measurement.
Install the batteries.
(Please refer to Replace the Batteries)
Replace both two CR2032 batteries at
the same time. Please purchase the
authorized batteries for replacement.
Please keep barefooted during the
measurement, and keep full contact
with the electrodes as well.
Please assign a User ID following the
instruction in Set Up Your Profile.
Please assign a User ID following the
instruction in Set Up Your Profile.
Replace both two CR2032 batteries at
the same time. Please purchase the
authorized batteries for replacement.
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