Mask leaks around the face
Cushion membrane is
creased or folded.
Cushion incorrectly
inserted into frame.
Mask could be the
wrong size.
Spring frame incorrectly
fitted to frame.
Turn off the device and remove mask. Refit the
mask according to the instructions.
Ensure you position the cushion correctly on the
face before pulling headgear over the head.
Do not slide mask down the face during fitting as
this may lead to folding or curling of the cushion.
Remove cushion from frame and reinsert starting
at the top. Line up raised section on cushion with
recess in top of frame. Ensure the alignment
markers at bottom corners of the cushion line up
with the indent features on frame. Ensure cushion
membrane looks even before refitting.
If the problem persists, talk to your clinician.
Talk to your clinician to have your face size
checked against fitting template. Note that sizing
across different masks is not always the same.
The Quattro FX cushion is designed to sit mid-
bridge.
Remove the spring frame from the frame, then
reassemble according to the instructions.
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