Firmware Upgrade Utility
As firmware upgrades become available, they can be found at www.tripplite.com/support. The Firmware Upgrade Utility comes
with the firmware upgrade file. To upgrade the firmware of your KVM switch, follow the steps below:
1. From a computer that is not connected to your KVM switch, go to www.tripplite.com/support to download the free firmware
upgrade for your KVM switch, and save it to your computer.
2. Use the included Firmware Upgrade cable to connect a COM port on your computer to the Firmware Upgrade Port of your
KVM switch.
3. Shut down all of the computers connected to the KVM switch
4. Using the keyboard connected to the KVM switch, invoke Firmware Upgrade Mode via the Firmware Upgrade hotkey
command (see Firmware Upgrade Mode in the Hotkey Setting Mode section of the manual for details).
5. On the computer the firmware upgrade file is saved to, run the Firmware Upgrade Utility file by double-clicking it or by
opening up a command line and typing in the path to it.
6. After reading the license agreement, click the I Agree option and click Next. The Firmware Upgrade Utility main screen
appears and displays the KVM switch in the Device List on the left side of the screen.
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