Troubleshooting; Troubleshooting Guide - Kohler K-1000-H2 Guía De Propietario

One-Year Warranty - Mexico (cont.)
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERMICA, S.A. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11

Troubleshooting

Troubleshooting Guide

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms
1. Unit does not start or stop.
2. Water flow surges.
3. Motor starts, all bodyjets are
not functioning.
4. Motor starts, waterfall does not
function.
1030200-5-A
Probable Causes
A. No power to
pump/receptacle/keypad.
B. Harness is blocked.
C. Keypad disconnected from
pump/control box.
D. Keypad doesn't work.
E. Not enough water in footbath
basin.
F. Motor/pump assembly does
not work.
G. Control does not work.
A. Not enough water in footbath
basin.
B. Suction is blocked.
C. Harness is blocked.
A. Bodyjet is blocked.
B. Bodyjet butterfly valve wiring
loose or damaged, or butterfly
valve is faulty.
C. Not enough water in footbath
basin (pump cavitates).
D. Keypad does not work.
E. Control does not work.
A. Waterfall is blocked.
10
Recommended Action
A. Set/Reset GFCI or ELCB.
Check wiring. Refer to
installer/dealer.
B. Remove blockage.
C. Reconnect keypad and/or
wiring harness.
D. Replace keypad. Refer to
installer/dealer.
E. Fill basin 3" (7.6cm) over top of
suction cover.
F. Replace motor/pump
assembly. Refer to
installer/dealer.
G. Replace control. Refer to
installer/dealer.
A. Fill basin 3" (7.6cm) over top of
suction cover.
B. Remove obstruction.
C. Remove blockage.
A. Remove blockage.
B. Identify source of fault and
correct or replace wiring or
butterfly valve. Check all
wiring. Refer to
installer/dealer.
C. Fill basin 3" (7.6cm) over top of
suction cover.
D. Replace keypad. Refer to
installer/dealer.
E. Replace control. Refer to
installer/dealer.
A. Remove blockage.
Kohler Co.