7
TROUBLESHOOTING
7
Troubleshooting
8
Disassembly and disposal
12
The Troubleshooting table indicates measures to be taken if the sensor stops working.
LED indicator/fault pattern Cause
Green LED flashes
Switching outputs do not
behave in accordance with
table
3,
table 4
Yellow LED flashes
The sensor is not displayed
in SOPASair
No connection can be
made to the sensor
The sensor must be disposed of according to the applicable country-specific regula‐
tions. Efforts should be made during the disposal process to recycle the constituent
materials (particularly precious metals).
NOTE
Disposal of batteries, electric and electronic devices
•
According to international directives, batteries, accumulators and electrical or
electronic devices must not be disposed of in general waste.
•
The owner is obliged by law to return this devices at the end of their life to the
respective public collection points.
•
This symbol on the product, its package or in this document, indicates
that a product is subject to these regulations.
IO-Link communication
1. IO-Link communication
2. Change of the configuration
3. Short-circuit
Distance between sensor and
reflector is too large / light
beam is not completely aligned
to the reflector / reflector is not
suitable / Front screen and/or
reflector is contaminated.
1. Connection to another hand-
held exists.
2.The hand-held is outside of
the transmission range of the
sensor.
3. Bluetooth LE in the sensor is
deactivated.
4. Bluetooth LE in the hand-held
is deactivated.
5. MAC address filter activated,
hand-held not authorized.
1. The Android or iOS version
does not comply with require‐
ments.
2. SOPASair version does not
contain the required driver.
Measures
None
1. None
2. Adjustment of the configura‐
tion
3. Check electrical connections
Check sensing range / check
alignment / SICK reflector is
recommended / Cleaning of the
optical surfaces (sensor and
reflector).
1. No connection or deactivation
of the existing connection.
2. Thorough check of installa‐
tion situation (e.g. shielding by
metal).
3. Activation of Bluetooth LE via
SiLink2 master or IO-Link
4. Activation of Bluetooth LE
5. No or change to MAC address
filter.
1. Check the operating system.
2. Uninstall SOPASair, install the
most current app version.
8021959.10DR | SICK
Subject to change without notice