Steps to Take (cont'd)
To notify MBUSA of an address or ownership change, you may either call, e-mail,
or send physical mail to the Customer Assistance Center.
To call the Customer Assistance center
to update your information, please call
1-800-FORMERCedes and supply the
information needed.
To e-mail the Customer Assistance
Center, please send an email to:
With the following information:
Please State if the mail is for a Change of Address or Pre-Owned Vehicle
Purchase Notice
Mileage:
Purchase Date:
Purchased From:
Vehicle Identification Number:
Model:
Last Name (Owner/Lessee):
First Name:
Middle Initial:
How to Deal with Warranty Problems
To send physical mail to the Customer
Assistance Center, please address the
mail to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Sandy Springs, GA 30328
Containing the following information:
Street Address:
City:
State:
Zip Code:
Telephone # (Home):
Telephone # (Work):
Telephone # (Mobile):
Email:
37