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Food Safety Tips
• Do not use frozen, uncooked meat in the slow cooker. Thaw any
meat or poultry before slow cooking.
• Visit www.foodsafety.gov for more information on safe internal
cooking temperatures.
• To store leftovers after cooking, do NOT place the entire removable
crock in the refrigerator since contents will take too long to cool.
Instead, divide leftovers into smaller containers and place into
refrigerator.
Troubleshooting
Food is undercooked.
• Was food cooked on the WARM setting? Do not cook on WARM;
always cook on LOW or HIGH heat settings.
• Was power interrupted?
• Did you select the LOW heat setting, but used a cooking time based
on the HIGH heat setting?
• Did you have the glass lid placed correctly on the slow cooker?
My meal was overcooked. Why?
• Did you select hours based on a LOW heat recipe?
• Foods will continue to increase in temperature after desired
temperature has been reached.
• Never allow undercooked or raw meat to sit at room temperature
in the slow cooker. Once meat is placed into the removable crock,
it should be cooked immediately (unless prepping slow cooker the
night before, where crock should be placed into the refrigerator).
The food isn't done after cooking the amount of time recommended
in my recipe.
• This can be due to voltage variations (which are commonplace
everywhere) or altitude. The slight fluctuations in power do not
have a noticeable effect on most appliances. However, it can alter
the cooking times in the slow cooker. Lower than rated voltage
will require longer cooking times and higher than rated voltage will
require shorter cooking times. You will learn through experience if a
shorter or longer time is needed.
Lid gasket collapsed.
• This can be caused by sudden temperature change, like running cold
water over a warm lid. Allow lid to sit at room temperature. It will
return to its original shape within 24 hours.
• To help maintain shape of gasket, do not cook with clips latched and
do not store empty unit with clips latched.
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