3Com Corporation Limited Warranty - 3Com 3C 19250 Guía De Referencia

Dua19250.fm Page 17 Wednesday, November 11, 1998 10:26 AM
3C C
OM ORPORATION
3Com USB Network Interface 3C19250
HARDWARE: 3Com warrants this hardware product to be free from defects in workmanship and
materials, under normal use and service, for the following length of time from the date of purchase
from 3Com or its authorized reseller:
One (1) year
3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to
repair the defective product or part, deliver to Customer an equivalent product or part to replace the
defective item, or if neither of the two foregoing options is reasonably available, 3Com may, in its
sole discretion, refund to Customer the purchase price paid for the defective product. All products
that are replaced will become the property of 3Com. Replacement products may be new or
reconditioned. 3Com warrants any replaced or repaired product or part for ninety (90) days from
shipment, or the remainder of the initial warranty period, whichever is longer.
SOFTWARE: 3Com warrants that each software program licensed from it will perform in substantial
conformance to its program specifications, for a period of ninety (90) days from the date of
purchase from 3Com or its authorized reseller. 3Com warrants the media containing software
against failure during the warranty period. No updates are provided. 3Com's sole obligation under
this express warranty shall be, at 3Com's option and expense, to refund the purchase price paid by
Customer for any defective software product, or to replace any defective media with software which
substantially conforms to applicable 3Com published specifications. Customer assumes responsibility
for the selection of the appropriate applications program and associated reference materials. 3Com
makes no warranty or representation that its software products will meet Customer's requirements
or work in combination with any hardware or applications software products provided by third
parties, that the operation of the software products will be uninterrupted or error free, or that all
defects in the software products will be corrected. For any third party products listed in the 3Com
software product documentation or specifications as being compatible, 3Com will make reasonable
efforts to provide compatibility, except where the non-compatibility is caused by a "bug" or defect
in the third party's product or from use of the software product not in accordance with 3Com's
published specifications or user manual.
YEAR 2000 WARRANTY: In addition to the Hardware Warranty and Software Warranty identified
above, 3Com warrants that each product sold or licensed to Customer on and after January 1, 1998
that is date sensitive will continue performing properly with regard to such date data on and after
January 1, 2000, provided that all other products used by Customer in connection or combination
with the 3Com product, including hardware, software, and firmware, accurately exchange date data
with the 3Com product, with the exception of those products identified at 3Com's Web site,
http://www.3com.com/products/yr2000.html, as not meeting this standard. If it appears that any
product that is stated to meet this standard does not perform properly with regard to such date
data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000,
or ninety (90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall,
at its option and expense, provide a software update which would effect the proper performance of
such product, repair such product, deliver to Customer an equivalent product to replace such
product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such
product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90)
days or until April 1, 2000, whichever is later.
L W
IMITED ARRANTY
OBTAINING WARRANTY SERVICE: Customer must contact the 3Com Corporate Service Center or
an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service
authorization. Dated proof of purchase may be required. Products returned to 3Com's Corporate
Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA)
number marked on the outside of the package, and sent prepaid and packaged appropriately for
safe shipment, and it is recommended that they be insured. The repaired or replaced item will be
shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the
defective product.
Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a
defect in materials or workmanship within the first forty-eight (48) hours of installation but no later
than thirty (30) days after the date of purchase, and this is verified by 3Com, it will be considered
dead- or defective-on-arrival (DOA) and a replacement shall be provided by advance replacement.
The replacement product will normally be shipped not later than three (3) business days after
3Com's verification of the DOA product, but may be delayed due to export or import procedures.
When an advance replacement is provided and Customer fails to return the original product to
3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer for
the replacement product, at list price.
3Com shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to 3Com for repair,
whether under warranty or not.
WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED
BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL
OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR
CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRIMGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE
THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS
CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION
OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY
OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING,
OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF
ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS
PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL
NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of
implied warranties or the limitation of incidental or consequential damages for certain products
supplied to consumers or the limitation of liability for personal injury, so the above limitations and
exclusions may be limited in their application to you. When the implied warranties are not allowed
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