3Com 3C 19250 Guía De Referencia página 14

Dua19250.fm Page 14 Wednesday, November 11, 1998 10:26 AM
Returning the Product to 3Com for Repair
If 3Com Technical Support determine that you need to return the USB
Network Interface for repair, you will receive an Return Materials
Authorization (RMA) number. You must have this RMA number before
returning the product to us. You will also be given the address to
which the product must be returned.
When returning the product for repair, please do the following:
Ship the unit, postage paid, in a strong box made of corrugated
cardboard with plenty of packing material. Do NOT send the unit
back in its original box.
Send ONLY the USB Network Interface. Do NOT send the Guides,
diskette or cable.
Include your name, address and RMA number on the shipping label
as well as inside the package.
Ensure that the package is insured or sent by a courier who can track
the progress of the shipment.
14