ARE USED IN OR WITH THE ORAL-B
ACCESSORIES, OR LOSS OF USE OF THE
ORAL-B ACCESSORIES OR ANY THIRD
PARTY PRODUCTS THAT ARE USED IN
OR WITH THE ORAL-B ACCESSORIES,
EVEN IF P&G HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING,
YOU UNDERSTAND AND AGREE THAT
P&G HAS NO LIABILITY FOR ANY DAMAGE
OR DESTRUCTION TO CONSUMER
ELECTRONICS DEVICES OR OTHER
PERSONAL PROPERTY THAT ARE
CONTAINED ON OR EXTERIOR TO THE
ORAL-B ACCESSORIES, OR ANY LOSS OF
DATA CONTAINED IN THE FOREGOING
DEVICES. IN NO EVENT SHALL ANY
RECOVERY AGAINST ORAL-B EXCEED THE
ACTUAL PRICE PAID FOR THE PURCHASE
OF THE PRODUCT.
Trouble Shooting
Problem
APP
Handle does
not operate
(properly) with
TM
Oral-B
App.
22
Possible reason
1. Oral-B
TM
App is turned off.
2. Bluetooth interface is not acti-
vated on smartphone.
3. Radio transmission is deactivated
on handle; radio transmission
display (7) is turned off.
4. Bluetooth connection to smart-
phone has been lost.
5. Your smartphone does not sup-
port Bluetooth 4.0 (or higher)/
Bluetooth Smart.
6. Handle on plugged-in charger.
Warranty replacement brush heads
Oral-B warranty will be voided if electric
rechargeable handle damage is found to be
attributed to the use of non-Oral-B replace-
ment brush heads.
Oral-B does not recommend the use of non
Oral-B replacement brush heads.
• Oral-B has no control over the quality of
non-Oral-B replacement brush heads.
Therefore, we cannot ensure the cleaning
performance of non-Oral-B replacement
brush heads, as communicated with the
electric rechargeable handle at time of ini-
tial purchase.
• Oral-B cannot ensure a good fit of non-
Oral-B replacement brush heads.
• Oral-B cannot predict the long-term effect
of non-Oral-B replacement brush heads
on handle wear.
All Oral-B replacement brush heads carry
the Oral-B logo and meet Oral-B's high qual-
ity standards. Oral-B does not sell replace-
ment brush heads or handle parts under any
other brand name.
Remedy
1. Turn on Oral-B
2. Activate Bluetooth interface on
smartphone (described in its
user manual).
3. Activate radio transmission by
simultaneously pressing on/off
(3) and mode button (4) for
2 seconds until radio transmis-
sion display (7) turns on.
4. Pair handle and smartphone
again via app settings. Keep
your smartphone in close prox-
imity when using it with handle.
5. Your smartphone must support
Bluetooth 4.0 (or higher)/
Bluetooth Smart in order to pair
handle.
6. Radio transmission is deactivated
while handle is placed on
plugged-in charger.
TM
App.