38
TROUBLESHOOTING
Problem
Food does not broil
properly
Oven temperature too
hot or too cold
Scratches or abrasions
on cooktop surface
Metal marks
Brown streaks or specks
Areas of discoloration
on cooktop.
Oven will not self clean
"Crackling" or "popping"
sound
Oven racks are difficult
to slide
Displayed Time is
flashing
• Aluminum foil used on the the broiling pan and grid has not been fitted properly and slit
as recommended.
- See the Using the Oven section.
• In some areas the power voltage may be low.
- Preheat the broil element for 5-7 minutes
- See the Broiling Guide.
• Oven Sensor needs to be adjusted.
- See the adjusting your oven Temperature in option section.
• Coarse particles such as salt or sand between cooktop and utensils can cause scratches.
Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do
not affect cooking and will become less visible with time.
• Cleaning materials not recommended for ceramic-glass cooktop have been used.
See Cleaning The Glass Cooktop in the MAINTENANCE section.
• Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
• Scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop
surface. Use a ceramic-glass cooktop cleaning creme to remove the marks.
See Cleaning The Glass Cooktop in the MAINTENANCE section.
• Boilovers are cooked onto surface. Use the blade scraper to remove soil.
See Cleaning The Glass Cooktop in the MAINTAINANCE section.
• Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning
creme. Use cookware with clean, dry bottoms.
• The oven temperature is too high to set a self clean operation.
- Allow the range to cool and reset the controls.
• Oven controls improperly set.
- See the using the self cleaning oven section.
• A self clean cycle cannot be started if the oven lockout feature is active.
• This is the sound of the metal heating and cooling during both the cooking and Self Clean
functions.
- This is normal.
• Apply a small amount of vegetable oil to a paper towel and wipe the edges of the
ovenracks with the paper towel.
• This is nomal. This means that the product has just been plugged in, or that it has
experienced a power interruption. Press the "Clock" key and reset the time, or press any key
to stop flashing.
Possible Causes / Solutions