Problem
Possible cause
The adapter/
This is normal.
appliance becomes
warm during
charging.
I have switched on
The appliance
has to be reset.
the appliance but I
cannot increase or
decrease the light
intensity.
The 'ready to flash'
You have not
light does not
properly placed
work when I place
the appliance on
the appliance on
the skin.
the skin.
The 'ready to
The overheat
flash' light does
protection has
not work when
been activated.
I place the body
attachment on
my skin, but the
cooling fan works.
The 'ready to
The appliance
flash' light lights up
needs to be reset.
continuously, but
the appliance does
not produce a
flash when I press
the flash button.
Intensity light
The body
1 continues to
attachment is not
blink and I cannot
placed on the
change the setting.
appliance properly.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in
your country.
Solution
No action required.
To reset the appliance, switch off the appliance and
then switch it on again. If you still cannot adjust the light
intensity, contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
Place the appliance at a 90° angle onto the skin in such a way
that all 4 sides of the integrated safety system touch the skin.
Then check if the 'ready to flash' light lights up continuously
and press the flash button.
If this does not work, place the appliance on a part of
your body where it is easy to establish full skin contact, for
example on your lower arm.Then check if the 'ready to
flash' light works. If the 'ready to flash' light still does not start
flashing when you place the appliance on the skin, contact the
Consumer Care Centre in your country, your Philips dealer
or a Philips service centre.
When the overheat protection has been activated, the fan
still works. Do not switch off the appliance and let it cool
down for approx. 15 minutes before you continue to use it.
After 5 minutes the appliance switches off automatically. Then
let it cool down for 10 more minutes. If the 'ready to flash'
light still does not work when you place the appliance on
the skin, contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
To reset the appliance, switch off the appliance and switch it
on again. If the 'ready to flash' light lights up continuously, but
the appliance still does not produce a flash when you press
the flash button, contact the Consumer Care Centre in your
country, your Philips dealer or a Philips service centre.
Properly place the body attachment on the appliance.
ENGLISH
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