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Idiomas disponibles
Idiomas disponibles
10 SUPPORT
10.1 GLASS SOOTING HEAVILY, FAST AND
UNEVENLY
If this was not the case from the onset, please ask
yourself the following:
• Correct burning material and techniques used?
• No atmospheric inversion (chimney cannot build up
a draft)?
• Ash tray and grid not blocked?
• Combustion air control fully open (adjustment lever
on the right)?
• External combustion air duct not blocked?
• Does sooting occur quickly – within thirty minutes?
(gradual sooting during operation is normal. A car
window also gets dirty when driving!)
• Is the seal correctly seated?
Only contact your specialized dealer replace installer
if you can reply "Yes" to all the questions – without
improvement.
10.2 FIRE IS DIFFICULT TO START AND TO KEEP
BURNING
If this was not the case from the onset, please ask
yourself the following:
• Correct burning material and techniques used ?
• No atmospheric inversion (chimney cannot build up
a draft)?
• Ash tray and grid not blocked?
• Combustion air control fully open (adjustment lever
on the right)?
• External combustion air duct not blocked?
Only contact your specialized dealer replace installer
if you can reply "Yes" to all the questions – without
improvement.
10.3 SMOKE ENTERS THE ROOM WHEN
REPLENISHING WOOD
• See all questions under Point 10.1
• Has your fireplace insert reached operating
temperature already?
• Did you add wood to embers only?
• Did you open the door slowly at rst?
Only contact your specialized dealer replace installer
if you can reply "Yes" to all the questions – without
improvement.
10.4 BURNING TOO FAST OR WOOD
CONSUMPTION TOO HIGH
If this was not the case from the onset, please ask
yourself the following:
• Did you throttle the air for combustion (adjustment
lever to the left)?
• Do you use hardwood with 15–18% residual moisture
after the re start-up phase?
• Is the door fully closed?
• Are you using the recommended quantity of wood?
Only contact your specialized dealer replace installer
if you can reply "Yes" to all the questions – without
improvement.
10.5 FIRECLAY
• Cracking or even broken reclay does not warrant
lodging a claim. Fireclay is a natural product exposed
to high stresses. A tension or expansion crack is no
cause for alarm; it is a purely visual aw.
• Broken or shifted reclay must be replaced. In this
case, phone your specialized dealer replace installer.
10.6 CHIMNEY FIRE
The replace frequently releases sparks into the chimney
when burning pinewood. These may ignite the layer of
soot in the chimney (this seldom happens if the chimney
sweep visits regularly). The chimney is alight. This is
evident by ames blazing out of the chimney outlet, by
serious ying sparks, unpleasant smoke and odour and
by increasingly hotter chimney anks.
Taking proper action is important in this case. To call
the fire brigade, dial emergency number 112. Also
notify the chimney sweep. Move ammable objects
away from the chimney. Warning by experts: Do not
use water to extinguish the re in the interim. Chimney
re temperatures may reach 1300 °C. Fire- ghting water
turns to steam immediately. A 10 liter bucket of water
generates 17 cubic meters of steam. The enormous
resultant pressure may burst the chimney.
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